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STOP! Blue Screen Error

By xmindrakerx
Nov 7, 2007
Topic Status:
Not open for further replies.
  1. Everytime I open RF online, my pc reboots then an error appears. Sometimes the blue screen appears but sometimes it just normally boots then creates an error window.

    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0xbbad6d31, 0x00000002, 0x00000000, 0xbbad6d31). A dump was saved in: C:\WINDOWS\Minidump\Mini110807-03.dmp.

    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0xbf20ab98, 0xb9bc1440, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini110807-02.dmp.

    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x00000010, 0x00000002, 0x00000000, 0xf8529ee0). A dump was saved in: C:\WINDOWS\Minidump\Mini110807-01.dmp.

    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x001000db, 0xb71899a8, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini110707-02.dmp.

    Then for the details:

    C:\DOCUME~1\me\LOCALS~1\Temp\WER16af.dir00\Mini110807-02.dmp
    C:\DOCUME~1\me\LOCALS~1\Temp\WER16af.dir00\sysdata.xml

    here's my pc specs:
    System:
    Microsoft Windows XP Proessional
    Version 2002
    SP2

    Computer:
    Intel(R)
    Pentium(R) 4 CPU 2.40GHz 640 MB of RAM

    I attached 4 dump files which occured recently. Please help me out.

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 12,119   +23

    * You are having driver conflicts.


    Minidump #1 - Points to eamon.sys which is a driver in the Eset NOD32 anti-virus software. I have this antivirus and I love it. I strongly suggest joining Wilders Security Forum and tell them of your BSOD and eamon. They will be highly interested in this issue. Eset is very professional and you'll get alot of help there.

    By the way, for information sake, did you upgrade to their new 3.0 version or have you determined to stick with the 2.7 version for now?


    Minidump #2 - Points to smwdm.sys which is a SoundMax Digital Audio Driver. Are you using onboard audio? If so, you'll want to get the updated driver from your motherboard manufature.


    Minidump # 3 - Points to nv4_disp.dll which is a Nvidia video driver. You probably need to update this driver.



    Minidump #4 - Points to portcls.sys which is a Microsoft OS driver for sound. Read the following: http://support.microsoft.com/?kbid=810272


    * For peace of mind I also suggest you run a MemTest on your RAM for 7 passes.
  3. xmindrakerx

    xmindrakerx Newcomer, in training Topic Starter

    Help

    Im not really sure how to fix it. Can you specify some details? please.
  4. xmindrakerx

    xmindrakerx Newcomer, in training Topic Starter

    Please help
  5. xmindrakerx

    xmindrakerx Newcomer, in training Topic Starter

    It goes on error everytime I play Online Games or sometimes even while listening to music.
  6. xmindrakerx

    xmindrakerx Newcomer, in training Topic Starter

    Im not really sure what to do
  7. Route44

    Route44 TechSpot Ambassador Posts: 12,119   +23

    1. Google MemTest and follow the instructions. This takes a long time and I suggest starting it at night before going to bed and sleep through the night and check the results the next morning.

    2. Re-read what I said in my first point #1 and join www.wilderssecurityforums.com and post your BSOD issue and how a minidump pointed to eamon.sys. They are very helpful.

    3. I asked if you have onboard audio. If so, go to your motherboard manufacturer's website and download the latest driver for your audio chipset. This website will have steps for you to determine what you need to do. Do you know the make and model of your motherboard?
  8. xmindrakerx

    xmindrakerx Newcomer, in training Topic Starter

    I dont know how to find out what my motherboard model is. I finished MemTest since i recently reformatted my pc because of this problem.
  9. xmindrakerx

    xmindrakerx Newcomer, in training Topic Starter

    I uninstalled my ESET just now because of the problems.
  10. xmindrakerx

    xmindrakerx Newcomer, in training Topic Starter

    Yes it is an onboard audio. SoundMAX Digital Integrated Audio
  11. Route44

    Route44 TechSpot Ambassador Posts: 12,119   +23

    1. How many passes did you allow for MemTest and were there any errors?

    2. If you uninstalled NOD32, what are you using for an anti-virus? NOD32 may not have been the problem.

    3. You may still need to upgrade your Sound Driver.


    * Here is a cool little tool that is absolutely free and will give you all kinds of relevant information such as make and model of your motherboard. Google SIW and tthen download and install. It is completely safe.

    * When you use it it will gather all kinds of information about your PC. Very handy.
     
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