TechSpot

Stop BSOD errors

By littlefellow66
Jul 24, 2008
Topic Status:
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  1. Hello,

    I've been getting a lot of blue screen with stop errors lately. Every time they are different information. The last one I got was:

    Driver_ IRQL_NOT_LESS_OR_EQUAL

    ***STOP: 0x000000D1 (0x000A0008, 0x00000002, 0x00000000, 0x000A0008)

    Please help. I have no idea what all of this mean.

    Thank you.

    I attached two minidumps.
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Inside the 2 MiniDumps:
    e10kx2k.sys: Sound Card Driver

    Please update your sound drivers
  3. littlefellow66

    littlefellow66 TS Rookie Topic Starter

    Thank you for the quick response,

    Unfortunately in the process of updating/installing the new sound card driver for SB Audigy I received a new error message:

    ***STOP 0x0000007E (0xc0000005,0xf81c1542,0xf89895e8, 0xf89892e4)

    ***ctoss2k.sys -address F81c1542 base at f81b9000, Datestamp 3d377de3
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,142   +31

    There are numerous causes for 0x7E errors including hardware incompatibility issues, faulty drivers, and software conflics.

    ctoss2k.sys is a Creative sound card driver. I suggest completely uninstalling your soundcard software first and then update your drivers as kimsland says.
  5. littlefellow66

    littlefellow66 TS Rookie Topic Starter

    Hey guys,

    Thank you for your help. I got the driver to finally install. So far so good. Thank you again.
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Thanks for the update :)
  7. littlefellow66

    littlefellow66 TS Rookie Topic Starter

    So I just got a new Error. Hopefully you could help me solve this one too.

    Page_Fault_IN_NONPAGED_AREA

    ***STOP 0x00000050 ( 0xe7a17541,0x00000001, 0xf8339a97, 0x00000002)

    Ntfs.sys -address f8339a97 base at f8339000, datestamp 45cc56a7

    And should I reattach the minidump? They are the same two minidump.

    Thank you
  8. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    No, only any new ones, you can attach
    The old ones can be deleted from c:\windows\minidump
  9. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Do a serach for e10kx2k.sys on your HardDrive C
    And rename it to e10kx2k.OLD
  10. littlefellow66

    littlefellow66 TS Rookie Topic Starter

    Ok, found it and renamed. Thanks
  11. littlefellow66

    littlefellow66 TS Rookie Topic Starter

    So my computer is still giving me stop messages, but not as frequently as before. It usually gives me the error screen when I am streaming a video online. Here are some recent minidumps... Please help.

    Thank you very much.
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Nero; AOL; nVidia; Messenger; and a Windows system file: csrss.exe
    All crashed at different times, causing 5 different Minidumps respectively.

    This may actually be a hardware fault, possibly Memory (or Ram)
    Please run Memtest for 7 Passes (or approx 4 Hrs) on your installed Ram.

    Just in case, are you running Symantec or Norton AV? If so you might want to remove that fully too.

    I would also suggest that you continue to confirm that all drivers are up to date, and...
    All Windows Security Updates have been completed
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