Stop error & BSOD

[mojotiger]

Western Digital. I hope you feel better soon, being sick sucks.

 

[Route44]

Have you ever run a harddrive diagnostic utility before? If not I will walk you through it. My suspicion is either the Windows OS is corrupted or the harddrive has bad sectors.

 

[mojotiger]

Yes, Western Digital's.

BTW, when I re-booted, I did so with a p/s2 mouse. No difference.
Thanks for your help Route44!

 

[Route44]

Yes, Western Digital's.

BTW, when I re-booted, I did so with a p/s2 mouse. No difference.
Thanks for your help Route44!

Did you uninstall your other mouse's drivers first?

Also, for clarity do you I understand you correctly that you did run Western Digital's diagnostic utility?

 

[mojotiger]

WD Utility - yes I did and I

do know how to run the complete test.

Since I can't start the computer even in Safe Mode', I did not un-install the USB mouse. I simply disconected it and used a p/s2 mouse.

Thanks foryour help Route44

 

[Route44]

I am wondering if this is a BIOS issue. Do you know how to clear a CMOS battery?

Also, please excuse my thick head but have you run the WD diagnostic utility or not? And can you access another system to slave your harddrive to?

 

[mojotiger]

I'm not sure I understand what you mean by "clear a CMOS battery", yes, I have run WD diagnostic utility, and yes I can slave the hd to another machine. What do you you have up your sleeve?

Thanks for helping me Route44!

 

[mklassen]

Fixing this BSOD

I got: the BSOD & STOP: 0x0000007E ( 0x000005, 0xF779C756, 0xF7A3742C, 0xF7A37128 ) .

Situation:

1. Have an HP COMPAQ with and AMD Sempron CPU;
2. Completely restore WIndows XP Home Edition SP2 from the "Recovery Partition" on the disk-drive;
3. Skip one important step;
4. Install Windows XP SP3 (Service Pack 3) from a CD-R;
5. Reboot to get the BSOD.

Solution:

Instead of "step 3" as above -----------> connect to the Internet, and run the HP Update utility, that was loaded from that Recovery Partition. (Start -> All Programs -> HP -> HP Update).

One of 6 updates it offers has a description somewhat like "fix BSOD and looping restarts after applying SP3 on a system with an AMD processor".

My COMPAQ has an AMD Sempron processor, and thus the problem was triggered.

 

[mojotiger]

Thank you very much!!