TechSpot

STOPzilla has screwed up my settings!!

By Malcolm
Dec 16, 2005
  1. I installed STOPzilla today and now I'm screwed!! I can't run Outlook express or Internet Explorer which is what I normally do. It just keeps coming up with MS Internet sign up screen (is there a conspiracy?) :hotbounce I'm having to access my hotmail account via AOL browser (no historical data). Any clues on how to get back to where I was?? I've uninstalled the beast but setup hasn't reverted back. I'm no techie please help if you can.
    Thanx

    BELOW HERE IS DIALOGUE WITH STOPzilla TECH people. Should I call them ? I'm in UK and have never dialled international toll free? ooer it's all a bit daunting.

    DIALOGUE

    Subj: RE: What has STOPzilla done to my setup?
    Date: 16/12/2005 2:09:36 PM GMT Standard Time
    From: support@stopzilla.com
    To: xxxxxxx@aol.com
    Sent from the Internet (Details)



    Please call us toll free at 1.877.877.9944 - We'll have you sorted out in no time. :)

    Thank you for contacting technical support,
    The STOPzilla support team
    ------------------------------------------------------------
    STOPzilla Support!
    1.877.877.9944
    http://www.STOPzilla.com
    ------------------------------------------------------------

    ----- Original Message -----
    From: <xxxxxx@aol.com>
    To: <support@stopzilla.com>
    Sent: Fri, 16 Dec 2005 08:29:44 -0500
    Subject: Re: What has STOPzilla done to my setup?

    >Help
    >
    >Until I downloaded and installed STOPzilla this morning I was able to view my
    >MS Hotmail account through Outlook express. No problem. I had done just that
    >5 mins before installing STOPzilla. Now when I click to launch Outlook
    >Express I am confronted with the internet connection wizard? I don't know what to
    >do? Have I lost all my saved folders and messages in Outlook Express? I
    >sincerely hope not there are 5 years worth of saved messages.
    >
    >In case you're wondering I am writing via my sparsely used AOL email address.
    >AOL is my ISP.
    >
    >Please advise asap
    >
    >Regards
    >Malcolm xxxxxx
    >
    >My ISP is AOL.
    >
    >Here is my machine spec:
    >
    >Microsoft Windows 98 4.10.2222 A
    >Clean install using /T:C:\WININST0.400 /SrcDir=C:\WINDOWS\OPTIONS\CABS /IS
    >/IW /IQ /ID /IV /IZ /II /NR /II /C /U:xxxxxxxxxxxxxxxxx
    >IE 5 5.50.4134.0600
    >Uptime: 0:00:33:53
    >Normal mode
    >On "9ZTV10J" as "Malcolm"
    >Dell Computer Corporation
    >GenuineIntel x86 Family 6 Model 8 Stepping 6
    >192MB RAM
    >51% system resources free
    >Windows-managed swap file on drive C (581MB free)
    >Available space on drive C: 585MB of 19059MB (FAT32)
    >

    WARNING: Never put your email on display in a public forum!
     
  2. toffeapple

    toffeapple TS Rookie Posts: 152

    download firefox and forget about IE
     
  3. Tedster

    Tedster Techspot old timer..... Posts: 6,000   +15

    uninstall it with add/remove programs in control panel. reboot.
     
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