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Strange problem with WD 500GB external hard drive

By sperera
Oct 3, 2011
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  1. Got a bit of a strange one im looking for help with please.

    Had my WD 500GB external hard drive for over 12 months.

    Latley when I go to windows explorer, right click on the drive and left click on properties i get a reading says free space is 273gb. when I try and past something in there, a movie for example, i get an error saying there isnt enough space left. File of the movie is roughly 3gb.

    To trouble shoot i tried to past a small picture file and that worked fine.

    Any suggestions?

    Thanks in advance
  2. sperera

    sperera Newcomer, in training Topic Starter

    Ok been working on this problem since posting question with a friend.

    Confirmed its a FAT32 error

    opened cmn and ran CONVERT e: /FS:NTFS /v

    when it asks for what drive use My Passport

    if it asks for dismount i selected yes

    i then received an error saying the volume has inconsistencies so i ran chkdsk e: /f

    when that finished i ran the CONVERT e: /FS:NTFS /v which worked and im now filling up my external hard drive once again!

    IMPORTANT - to ensure you dont loose any valueable data on your drive backup before trying this, this worked for my and I cant guarantee this will work for everyone.

    Hope it helps someone out there.
  3. Coodu

    Coodu TechSpot Enthusiast Posts: 179

    Good to know mate, I thought the file-size limit for FAT32 was 4GB but it also has restrictions on filenames and such.

    I would've just backed up and formatted the drive to NTFS if it was me but nice to see you got it sorted otherwise :)
  4. sperera

    sperera Newcomer, in training Topic Starter

    thanks, i posted the outcome because im sure this will help someone else sooner or later.....
  5. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,366   +167

    good tip! :grinthumb


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