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Sudden automatic reboot

By tpapirio
Apr 20, 2011
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  1. My machine (XP) suddenly rebooted. Windows gave a "Serious event" warning and the following error codes and files were mentioned as connected to the problem :
    Error Signature
    BCCode : 1000008e BCP1 : C0000005 BCP2 : 8054C139 BCP3 : EDEC8AF4
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

    Error Report Contents

    C:\DOCUME~1\ANTHON~1\LOCALS~1\Temp\WER7c2a.dir00\Mini042011-01.dmp
    C:\DOCUME~1\ANTHON~1\LOCALS~1\Temp\WER7c2a.dir00\sysdata.xml

    Any clue about what's going on? Impending doom ?

    Thanks,
    Tony
     
  2. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    This error normally relates to a hardware incompatability or driver issue. Have you added any new hardware or drivers recently.?

    Please follow this guide to attach the minidump so I can have a closer look.

     
  3. tpapirio

    tpapirio TS Rookie Topic Starter

    Can't find Mini04_2011-1,dmp

    Mark56,

    I haven't installed any new hardware myself recently, and can't find (with a Search )either of the files mentioned in the crash on my computer.
    Again, all the info I have is as follows:

    Crash, April 20, 2011(restarted automatically)
    Error Signature
    BCCode : 1000008e BCP1 : C0000005 BCP2 : 8054C139 BCP3 : EDEC8AF4
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

    Error Report Contents

    C:\DOCUME~1\ANTHON~1\LOCALS~1\Temp\WER7c2a.dir00\Mini042011-01.dmp
    C:\DOCUME~1\ANTHON~1\LOCALS~1\Temp\WER7c2a.dir00\sysdata.xml

    Thanks, tpapirio
     
  4. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    Have a look under the Advanced tab in System settings from your Control Panel and check that it is set to save small memory dumps and/or where it is saving them. If you can't see any dumps under C:\Windows\minidump it is most likely switched off.

    You could try attaching the file above that ends Mini042011-01.dmp as that should be a dump file from 20th April.

    I really need to analyse a minidump to be able to help much further.
     
  5. tpapirio

    tpapirio TS Rookie Topic Starter

    Minidump Files for analysis

    Mark56,
    The file you requested is attached. The same problem occurred this morning as yesterday, a suddenly unexpected reboot on start up. The last previous mini-dump was October 2010; so this is something new.
     
  6. Mark56

    Mark56 TechSpot Paladin Posts: 1,889

    Oh no it isn't, have another go, follow the guide above.
     

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