TechSpot

Sudden Crash

By penting
Mar 16, 2009
  1. I just built my system with

    PQ53 asus mobo.
    Q9550 quadcore processor
    asus 4870 1gb ddr5
    3 x 2Gb DDR3
    600 watts PSU

    and it keeps crashing. sometimes it will freeze sometimes the blue screen come out. and at other times it will restart itself
    is it posibble because i just use 3 slot instead of four slot of ram?

    can you guys help me?
    thanks in advance guys...
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Asus motherboards are quite well known for being picky about the RAM used per board model.

    First, is the memory you are using recommended for your board?

    Second, does your memory configuration match any of the recommended configurations per the mobo manual?
     
  3. penting

    penting TS Rookie Topic Starter

    Yeah it is recommended Ram by Asus.

    And yes, I put the first 2 Ram slot in Yellow Slot and 1 in Black slot...

    How to get the windows/minidump in vista so i can attach the file to you guys at like other thread...
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  5. penting

    penting TS Rookie Topic Starter

    Still can find C:\windows\minidump....

    and i refresh my page file right now....
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Click on the link I provided above, then click on "Vista" link word (right at the end ;) )
     
  7. penting

    penting TS Rookie Topic Starter

    yeah i did that but i haven't get any Blue Screen.

    how come i can find the Minidump?
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    What?

    You mean "How come I cannot find the Minidump?"

    Sometimes Minidumps are not created (ie sudden restart)

    In this case you can check the Event Viewer for any issues
    Start->Run-> Eventvwr.msc
     
  9. penting

    penting TS Rookie Topic Starter

    Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

    i got this.... all in the time that my windows crashed....
     
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I found this:

    Start->Run-> (elevated) CMD
    and on the command prompt enter: winmgmt /resetrepository

    Another similar post from Google ;)

    Delete the files in the REPOSITORY folders (..\System32\wbem) (you will have
    to turn off the winmanagement service to do that) 'net stop winmgmt'
     
  11. penting

    penting TS Rookie Topic Starter

    when i put 'net stop winmgmt' in the command prompt it ask me to answer yes or no....

    i assume it for delete it right?

    btw, i enter Y my access is denied (System error 5 has occured).

    sorry i am newbie for this kind of thing...:)
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  13. penting

    penting TS Rookie Topic Starter

    so i assuming there is no problem with my hardware right?
     
  14. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I'd say likely corrupt Repository folder (ie Software ;) )
    Anyway how did you go removing the files?
     
  15. penting

    penting TS Rookie Topic Starter

    no blue screen atm...
    but still freeze sometime. twice actually since i did delete the repository.....
    is it possible because i installed 2 ram on the channel A and only one in channel B?
     
  16. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Well personally I'd say yes

    Try removing the channel B 2Gig Ram card (giving you 4Gig dual Channel Ram ;) )
     
  17. penting

    penting TS Rookie Topic Starter

    if i remove it it's gonna be single channel only...

    there are four slot in my mobo.
    A1 2gb
    A2 2gb
    B1 2gb
    B2 empty
    so which one i have to remove?
     
  18. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Sorry I had to restart

    Anyway, here's the answer -> No

    Now pls remove the B1 (other) dual channel Ram (well trying to be anyway)
     
  19. penting

    penting TS Rookie Topic Starter

    my comp start to restart itself...what's the matter?

    i removed the B1 and it keep get my computer to restart itself..

    read the my mobo manual and found out i have to put the memory in A2 and B2 if i want to put 2 stick only...
    lets hope this is working...
     
  20. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Usually the colors match up, this making it easier for users to plug in the Ram

    So are you saying that you now have 1 Ram card in Yellow and 1 Ram card in Black ?
    That seems quite strange, are you sure the manual said to do this? (note: I haven't read your manual)
     
  21. penting

    penting TS Rookie Topic Starter

    A2 and B2 is yellow... and the manual said that i must put in the yellow slot first then black....
     
  22. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Argh :D Yes that would be right then

    So to quote again:
    You have now not removed the single black slot Ram
    But you have removed the two Yellow slot Rams (and then put one of these in the other black slot. (making dual channel)

    Although I had no idea if Black comes before Yellow. At least I stated to remove the extra (non dual channel) Ram
    Is still correct, except as per the manual A1 and B1 must be black, of which wasn't stated, therefore I could not know.

    Anyway yes, as I've stated match the colors
    Then you stated black comes first

    Done.

    Now, any restarts?
     
  23. penting

    penting TS Rookie Topic Starter

    nope like i said on post 2#1 yellow come first....


    nothing on restarts but one time frezee but i think it's the windows vista stuff.....

    looking forward to windows 7 :)
     
  24. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    You know I'm still confused here
    Wouldn't A1 and B1 be the first place to put Ram?

    Anyway one of us is going to become unfolded in this, and I still haven't read the manual :D
     
  25. Severian

    Severian TS Rookie

    Don't forget to change Kernal memory dump to small memory dump in startup & recovery options per Kimsland link in case you get another BSOD. Otherwise no minidump!
     
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