Sylvania MP3 player won't play

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This may sound silly but I just cant figure it out.

so for Christmas my mom bought my sisters these MP3 players (sylvania)
so after a while of figuring out how to put music in it (windows media player turned out to work so that is what I used) and now it says it has music on it, but when I go to turn it in to play the music it doesn't do it, I checked the headphones on the other one we have and they work just fine, I am at a loss for what to do.

Any help would be greatly appreciated
 
might be able to help.. but you need provide more info

What type of connection do you have between your MP3 player and computer? If you're not sure of anything more specific then "a wire" best find the make/model of your player and tell me....

Actually tell me make/model of player regardless!
 
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