TechSpot

System bogging down, logs attached

By Baja21
Jun 15, 2009
  1. My system has started to really bog down lately. I know I had a trojan on my system a little while ago, and I am not sure I managed to get it all the way removed from my computer. When I moved a while ago my system connected to an unsecured wireless point instead of my home router, and was that way for a day or two before I caught it. Somehow, something got by my AV.. I have since switched to Avast, as it at least found something when I scanned..
    But, my hard drive is constantly being accessed, even with all the anti virus stuff disabled, and now I am seeing a lot of lag on programs my system used to have no problems with.

    I did the eight steps, and a few other things were found, but I am not sure everything has been removed.
    Can someone please look these over?

    Thanks a ton in advance.
     
  2. mflynn

    mflynn TS Rookie Posts: 2,655

    Hi Jake

    Run MBAM again to confirm it comes up clean, could find more.

    Run HJT Scan only select to fix the below!
    R3 - URLSearchHook: (no name) - {9CB65206-89C4-402c-BA80-02D8C59F9B1D} - C:\Program Files\AskTBar\SrchAstt\1.bin\A5SRCHAS.DLL (file missing)
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Ask Toolbar - {F4D76F09-7896-458a-890F-E1F05C46069F} - C:\Program Files\AskPBar\bar\1.bin\ASKPBAR.DLL
    O4 - HKLM\..\Run: [rityfqnm] C:\WINDOWS\system32\wwfdtgzf.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O20 - AppInit_DLLs: qihmfq.dll
    O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
    O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    Then D/L and run Viewpoint Killer: http://www.softpedia.com/progDownload/ViewpointKiller-Download-29172.html

    Next..

    Left Drag mouse and Copy for Pasting all text in the box below. Make sure the slider bar goes to bottom from the @ to the end of the second exit.
    Then paste to the black screen of an open command prompt. All may not apply so ignore errors.

    Code:
    @echo off
    sc config Alerter start= disabled
    sc stop Alerter
    
    sc config AeLookupSvc start= disabled
    sc stop AeLookupSvc
    
    sc config ClipBook start= disabled
    sc stop ClipBook
    
    sc config Dfs start= disabled
    sc stop Dfs
    
    sc config FastUserSwitchingCompatability start= disabled
    sc stop FastUserSwitchingCompatability
    
    sc config TrkWks start= disabled
    sc stop TrkWks
    
    sc config TrkSvr start= disabled
    sc stop TrkSvr
    
    sc config DNSCache start= disabled
    sc stop DNSCache
    
    sc config ERSvc start= disabled
    sc stop ERSvc
    
    sc config HidServ start= disabled
    sc stop HidServ
    
    sc config PolicyAgent start= disabled
    sc stop PolicyAgent
    
    sc config CiSvc start= disabled
    sc stop CiSvc
    
    sc config IsmServe start= disabled
    sc stop IsmServ
    
    sc config kdc start= disabled
    sc stop kdc
    
    sc config LicenseService start= disabled
    sc stop LicenseService
    
    sc config Messenger start= disabled
    sc stop Messenger
    
    sc config Netlogon start= disabled
    sc stop Netlogon
    
    sc config NetTcpPortSharing start= disabled
    sc stop NetTcpPortSharing
    
    sc config mnmsrvc start= disabled
    sc stop mnmsrvc
    
    sc config NetDDE start= disabled
    sc stop NetDDE
    
    sc config NetDDEdsdm start= disabled
    sc stop NetDDEdsdm
    
    sc config NtLmSsp start= disabled
    sc stop NtLmSsp
    
    sc config SysmonLog start= disabled
    sc stop SysmonLog
    
    sc config RSVP start= disabled
    sc stop RSVP
    
    sc config SSDPSRV start= disabled
    sc stop SSDPSRV
    
    sc config upnphost start= disabled
    sc stop upnphost
    
    sc config WMPNetworkSvc start= disabled
    sc stop WMPNetworkSvc
    
    sc config WmiApSrv start= disabled
    sc stop WmiApSrv
    
    sc config WmdmPmSN start= disabled
    sc stop WmdmPmSN
    
    sc config RemoteRegistry start= disabled
    sc stop RemoteRegistry
    
    sc config RemoteAccess start= disabled
    sc stop RemoteAccess
    
    sc config SCardSvr start= disabled
    sc stop SCardSvr
    
    sc config TlnSvr start= disabled
    sc stop TlnSvr
    
    sc config UPS start= disabled
    sc stop UPS
    
    sc config WebClient start= disabled
    sc stop WebClient
    
    sc config DNSCache start= disabled
    sc stop DNSCache
    
    sc config JavaQuickStarterService start= disabled
    sc stop JavaQuickStarterService
    sc delete JavaQuickStarterService
    attrib -h -s -r /s c:\jqs.*
    del /f /q /s c:\jqs.*
    
    sc config RpcSs start= Automatic
    sc start RpcSs
    
    sc config RpLocator start= Automatic
    sc start RpcLocator
    
    sc config MSIServer start= Automatic
    sc start MSIServer
    exit
    exit
    Next...

    Download ComboFix

    Get it here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    Or here: http://subs.geekstogo.com/ComboFix.exe

    Double click combofix.exe follow the prompts.

    Install Recovery Console if connected to the Internet!

    When finished, it will open a log.
    Attach the log and a new HJT log in your next reply.

    Note: Do not click combofix's window while its running. That may cause it to stall.
    =========================================

    Download SDFix to Desktop.

    http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

    On Desktop run SDdFix It will run (install) then close.

    Then reboot into Safe Mode

    As the computer starts up, tap the F8 key several times.

    On the Boot menu Choose Safe Mode.

    Click thu all the prompts to get to desktop.

    At Desktop
    My Computer C: drive. Double-click to open.

    Look for a folder called SD Fix. Double-click to enter SD Fix.

    Double-click to RunThis.bat. Type Y to begin.

    SD Fix does its job.

    When prompted hit the enter key to restart the computer

    Your computer will reboot.

    On normal restart the Fixtool will run again and complete the removal process then say Finished,
    Hit the Enter key to end the script and load your desktop icons.

    Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
    Attach the Report.txt file to your next post.

    Mike
     
  3. Baja21

    Baja21 TS Rookie Topic Starter

    Mike,

    Thanks for the quick reply. I ran MBAM again and it came up clen. I then ran HJT and went to select the items you listed, but only two or three were there, not that whole list. I opened my original log and they were not there earlier either. Is this just a general list, or did you somehow look at someone else's hijack this file? I just want to make sure we are on the same page before I start to clean.

    I really do appreciate all of the help.
     
  4. mflynn

    mflynn TS Rookie Posts: 2,655

    Sorry I missed your reply! I agree I must have crossed up the logs.

    Get the ones that are there and proceed with the rest of the post!

    Mike
     
  5. Baja21

    Baja21 TS Rookie Topic Starter

    Mike,

    Thanks again for all your help so far. Here are all the logs.
     
  6. mflynn

    mflynn TS Rookie Posts: 2,655

    Would these not go away with HJT?
    O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe (file missing)
    O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe (file missing)

    Otherwise all looks good how is the computer run now?

    Go thu my closing and add the additional protections get back if needed.

    Thread Closing-------------------------------------------------------------------

    Some of these tools update so often they require downloading again later if needed. But keep and run MBAM and SAS to maintain.

    Remove ComboFix
    Start-Run
    type
    combofix /u
    Hit enter or click OK.

    Please download OTCleanIt http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe

    Save to desktop.

    This will remove all the tools we used to clean your computer.

    Double-click OTCleanIt.exe. Click CleanUp. Yes to the "Begin cleanup Process?"

    Approve all if prompted by Firewall. Approve Widows Defender or other guards or security programs while OTCleanIt attempting access to the Internet to allow all.

    If prompted to Reboot click, Yes.
    OTCleanit will delete itself when finished, If not delete it by yourself.

    -------------------------------------------------------------------------------------
    Run CCleaner http://www.ccleaner.com/download/builds (get SLIM at bottom no Yahoo toolbar)
    Run twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean. You may have this from the 8 Steps.

    Run ATF-Cleaner http://majorgeeks.com/ATF_Cleaner_d4949.html Temp and Registry, repeatedly until no more found.

    KCleaner ftp://ftp2.kcsoftwares.com/kcsoftwa/files/kcleaner.exe
    Fantastic cleaner. (When installing uncheck Relevant Knowledge do not install)
    -------------------------------------------------------------------------------------
    The issues can and are likely found is in System Restore so do the below

    Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "After cleanup at TechSpot".

    Then Start-Programs-Accessories-System Tools-Disk Cleanup
    Click OK to accept C:
    Select all Boxes
    Then click More Options
    Here click System Restore and OK to "Are you sure" and the OK to Run.

    As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.

    It clears what is known as Shadow copies which are used by specialized back up programs.

    This is if you have the Volume Shadow Copy running which is the default.
    -------------------------------------------------------------------------------------
    ERUNT
    Add a redundent Reg backup, get and install ERUNT let it add itself to startup and do a backup on install check all boxes.

    ERUNT http://www.larshederer.homepage.t-online.de/erunt/
    Yes! Even if you use system restore and other backups Registry and Images.
    -------------------------------------------------------------------------------------

    Every two weeks or so, run MBAM and SAS until clean.

    They take a while, so leave scanning while you are sleeping working or watching TV. If not done under the gun they can be scheduled not to interfere with computer time.

    If they find something they can not clean, then get back to us.

    Additionally run CCleaner. ATF-Cleaner and KCleaner.
    ----------------------------------------------------------------------------------------
    I have been using ThreatFire for more than a year, it just went from ver 3 to ver 4.

    It was designed to be used with and to co-exist with other Virus scanners.

    Additionally it uses a totally different process to protect. While conventional Virus scanners work from definitions ThreatFire works on recognizing Virus/Malware activity.

    It's like looking at it with 2 sets of eyes and from a different angle.

    It works like some Firewalls do to learn what is good/bad.

    After install it will ask you about everything that could be a security issue. For example the first time you run IE or FireFox it will prompt you. You would answer to approve and remember the setting. From then on no more prompts about IE or FireFox unless the exe changes like in an update.

    As it queries you about the prompt to help you determine to approve or not you can google it with one click.

    http://www.threatfire.com/Download/
    -------------------------------------------------------------------------------------
    Look at http://www.javacoolsoftware.com/spywareblaster.html

    Run SpyBot ocassionally and use the Immunize function.
    http://www.safer-networking.org/en/download/

    I highly reccomend Hostman: Hostman http://majorgeeks.com/HostsMan_d4592.html

    Download install run and allow it to disable DNS Client and select all Host files and then Update and install all host files.

    A Disk Scan (chkdsk) and Defrag are in order.

    Mike
     
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