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[Solved] System Check malware removal

Discussion in 'Virus and Malware Removal' started by Audioconsultant, Jan 22, 2012.

  1. Audioconsultant Newcomer, in training

    ESET Online Scanner

    C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\afd.sys.vir a variant of Win32/Rootkit.Kryptik.HZ trojan cleaned by deleting - quarantined
    C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP54\A0009733.sys a variant of Win32/Rootkit.Kryptik.HZ trojan cleaned by deleting - quarantined
    C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP54\A0009919.sys a variant of Win32/Rootkit.Kryptik.HZ trojan cleaned by deleting - quarantined
    C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP54\A0009930.sys a variant of Win32/Rootkit.Kryptik.HZ trojan cleaned by deleting - quarantined
    C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP54\A0009939.sys a variant of Win32/Rootkit.Kryptik.HZ trojan cleaned by deleting - quarantined
    C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP54\A0010943.sys a variant of Win32/Rootkit.Kryptik.HZ trojan cleaned by deleting - quarantined
    C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP54\A0010953.sys a variant of Win32/Rootkit.Kryptik.HZ trojan cleaned by deleting - quarantined
    C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP54\A0010993.sys a variant of Win32/Rootkit.Kryptik.HZ trojan cleaned by deleting - quarantined
    C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP54\A0011993.sys a variant of Win32/Rootkit.Kryptik.HZ trojan cleaned by deleting - quarantined
    C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP54\A0012003.sys a variant of Win32/Rootkit.Kryptik.HZ trojan cleaned by deleting - quarantined
    C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP55\A0013003.sys a variant of Win32/Rootkit.Kryptik.HZ trojan cleaned by deleting - quarantined
    C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP56\A0013070.sys a variant of Win32/Rootkit.Kryptik.HZ trojan cleaned by deleting - quarantined
    C:\System Volume Information\_restore{45B5E8B9-949A-471E-999D-F381DA56A2D3}\RP56\A0013130.sys a variant of Win32/Rootkit.Kryptik.HZ trojan cleaned by deleting - quarantined
  2. Broni Malware Annihilator

    Your computer is clean [IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. (Windows XP only) Run defrag at your convenience.

    11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    13. Please, let me know, how your computer is doing.
  3. Audioconsultant Newcomer, in training

    OTL Again

    Posting from a different PC.

    I pasted in as asked and then hit Run Fix. Instantly Malwarebytes popped up a notice that:

    MBAMService terminated unexpectedly: see Event Log for details.

    At the bottom of the OTL window it says:

    Killing processes. DO NOT INTERRUPT...

    The computer's clock is not running.
  4. Broni Malware Annihilator

    Run the fix from safe mode.
  5. Audioconsultant Newcomer, in training

    OTL fix log

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Opera cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    User: Ray A. Rayburn
    ->Temp folder emptied: 588689 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Opera cache emptied: 1431429 bytes
    ->Flash cache emptied: 456 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 23032 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 2.00 mb


    [EMPTYFLASH]

    User: Administrator

    User: All Users

    User: Default User

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    User: Ray A. Rayburn
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: Administrator

    User: All Users

    User: Default User

    User: LocalService

    User: NetworkService

    User: Ray A. Rayburn
    ->Java cache emptied: 0 bytes

    Total Java Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.31.0 log created on 01252012_222334

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
  6. Audioconsultant Newcomer, in training

    The end

    Followed your steps 1 - 8, and all seems well with my PC, except that TrendMicro kills Malwarebytes if I try to run it. Guess for now I can shut down TM when I run Malwarebytes. After this experience I don't think I will renew TM for another year, but instead look to switch to a different program.

    Thanks muchly for your help cleaning my machine!
  7. Broni Malware Annihilator

    Way to go!! [IMG]
    Good luck and stay safe :)

    P. S. I'd contact TM regarding MBAM issue.