System crashes and I can't disable auto restart

By maXimus4444
May 13, 2007
  1. Hi,

    I've been having my system crash for a about one month now. (It won't get past the Windows loading screen) It crashes and auto restarts. I rebooted in safe mode and attempted to change the "Automatically restart on system crash." It then told me to start the alerter service but windows safe mode won't allow me.

    I can't see the information the BSOD displays. I'll post several of the last minidumps. I've run memtest86 through about 10 passes. No errors were reported. Anyone have any ideas?

    thanks much,

    oops Here's the minidump files.

    wow I'll try one more time
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    All your minidumps crash at avg7rsw.sys. This is part of your AVG Antivirus programme. I suggest uninstalling and reinstalling AVG. Make sure you have the latest version.

    Regards Howard :)
  3. CCT

    CCT TS Evangelist Posts: 3,556

    If you have XP (since you provided nada for actual info), Start, right clck My Computer, Properties, Advanced, Startup and Recovery Settings, un-check 'Automatically Restart'.
  4. maXimus4444

    maXimus4444 TS Rookie Topic Starter Posts: 118


    Here is the specs I forgot to post:
    HP a250n
    P4 2.60 GHz
    512 MB Ram
    Windows XP Home SP2
    Mobo: ASUS P4SD-LA
    Seagate 250 gig HDD
  5. maXimus4444

    maXimus4444 TS Rookie Topic Starter Posts: 118

    AVG Uninstall

    I uninstalled AVG Anti-Virus. Its still crashing at the point when Windows is loading.

    I checked the minidump folder. (C:\Windows\Minidump\) There was no new mindump file with the latest crash. Just the same one I posted before. (Mini050907-10.dmp) I'm not too sure what to do now.

    I did go to the Startup and Recovery settings and unchecked the Auto Restart checkbox. It says that I can't do it in safe mode. If I attempt to reboot in normal mode it crashes. What do you think?
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    I suggest you backup your important data and reformat. See if that solves your problems. If it doesn`t, then we`re looking at a possible hardware problem.

    Regards Howard :)
  7. maXimus4444

    maXimus4444 TS Rookie Topic Starter Posts: 118

    Ok, I'll backup and reformat tomorrow and repost with the results
  8. maXimus4444

    maXimus4444 TS Rookie Topic Starter Posts: 118

    Reformatting fixed the problem. Not sure exactly what had happened but all is well now. Thanks for the help!
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