System crashing when I try to play video file or open some programs

By Lan1000
Aug 31, 2008
Topic Status:
Not open for further replies.
  1. Any help would be appreciated......I've posted on another board but all suggestions thus far have fallen flat.

    Here's the jist of my issue..

    I had a new pc built....I used a drive from the previous pc that had XP on it as the main hard drive. I also added in two other drives.

    (quick sidenote: I'm very much a novice here. I know a fair amount, but some terms still are new to me so bear with my ignorance.)

    The pc was/is running fine for the most part.....however, one reoccurring problem persists...

    When I try to open a video (via Winamp, or MS Mediaplayer) it opens, plays for about 2 seconds, then stutters/freezes up and blue screens and reboots. The same thing happens when I shut down VUZE, my file sharing program, MagicDisc or Nero....the programs open ok, work ok...but when I shut them down (80% of the time) I get the blue screen.....
    I can play all my music files no problem, I can have AVG running, winamp, my online brokerage windows based program and other up and running fine with no problems...also no problems when I shut them down...but if I open a video, everything goes kerplunk!
    When the pc reboots I get the error message and when I click on details here's what it say's:

    the error reads that there was a problem with:
    F:\DOCUME~1\KNIGHT~1\LOCALS~1\TEMP\WER7a1d.dir00\mini080808-05.dmp
    and
    F:\DOCUME~1\KNIGHT~1\LOCALS~1\TEMP\WER7a1d.dir00\sysdata.xml

    I can type out what the full blue screen say's if necessary. I took a snap shot of it once when it crashed.

    based on the research I've done I've read that it could be due to a power supply problem or corrupt memory. Everything in the pc is brand new other than the one drive that has XP and some of my other info on it.
    Again, the pc runs smoothly and works great other than when I try to open a video and play it, regardless of size.

    the following are installed:
    - ASUS P5K-E LGA 775 Intel P35 ATX Intel Motherboard

    - CORSAIR CMPSU-550VX 550W ATX12V V2.2 Power Supply

    - G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel Kit Desktop Memory Model F2-8500CL5D-4GBPK


    I have no idea what could be causing this problem (obviously). I was going to try to run memtest? Yeah right, way to complicated for me.

    If anyone has anyone ideas it would be greatly appreciated, and maybe the best thing to do is to just take it in somewhere, I just hesitate to let anyone work on my pc at some random repair shop.

    If it's not against the rules on this forum to offer some compensation then consider it offered. If that is breaking the rules, my apologies.

    Thanks in advance for any ideas or suggestions...

    I'm posting my Event Viewer Errors and Warnings in the next thread below...
  2. Lan1000

    Lan1000 Newcomer, in training Topic Starter

    Type Date Time Source Category Event User Computer

    Error 8/20/2008 1:59:52 AM System Error (102) 1003 N/A BLACKBOX
    Error 8/20/2008 1:59:29 AM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/20/2008 1:58:43 AM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/20/2008 1:07:22 AM System Error (102) 1003 N/A BLACKBOX
    Error 8/20/2008 1:07:11 AM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/20/2008 116 AM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/18/2008 2:37:10 AM System Error (102) 1003 N/A BLACKBOX
    Error 8/18/2008 2:36:47 AM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/18/2008 2:35:59 AM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/18/2008 2:33:03 AM System Error (102) 1003 N/A BLACKBOX
    Error 8/18/2008 2:33:00 AM System Error (102) 1003 N/A BLACKBOX
    Error 8/18/2008 2:32:07 AM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/18/2008 2:31:23 AM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/18/2008 2:28:37 AM System Error (102) 1003 N/A BLACKBOX
    Error 8/18/2008 2:27:51 AM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/18/2008 2:27:07 AM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/16/2008 10:49:35 PM System Error (102) 1003 N/A BLACKBOX
    Error 8/16/2008 10:48:20 PM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/16/2008 10:47:35 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/16/2008 10:13:51 PM System Error (102) 1003 N/A BLACKBOX
    Error 8/16/2008 10:13:32 PM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/16/2008 10:12:50 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/16/2008 10:09:49 PM System Error (102) 1003 N/A BLACKBOX
    Error 8/16/2008 10:08:10 PM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/16/2008 10:07:26 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/15/2008 3:11:43 AM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/15/2008 3:10:59 AM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/8/2008 10:20:05 PM System Error (102) 1003 N/A BLACKBOX
    Error 8/8/2008 10:19:46 PM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/8/2008 10:19:03 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/8/2008 10:13:45 PM System Error (102) 1003 N/A BLACKBOX
    Error 8/8/2008 10:13:17 PM System Error (102) 1003 N/A BLACKBOX
    Error 8/8/2008 10:12:46 PM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/8/2008 10:12:00 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/8/2008 9:40:20 PM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/8/2008 9:39:35 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/8/2008 9:37:21 PM System Error (102) 1003 N/A BLACKBOX
    Error 8/8/2008 9:36:57 PM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/8/2008 9:35:50 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/8/2008 6:28:19 PM System Error (102) 1003 N/A BLACKBOX
    Error 8/8/2008 6:23:25 PM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/8/2008 6:22:40 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/8/2008 6:20:13 PM System Error (102) 1003 N/A BLACKBOX
    Error 8/8/2008 5:56:08 PM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/8/2008 5:55:24 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/8/2008 5:38:04 PM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/8/2008 5:37:21 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/8/2008 5:36:29 PM dmboot None 2 N/A BLACKBOX
    Error 8/8/2008 4:18:51 PM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/8/2008 4:18:07 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/8/2008 4:16:59 PM dmboot None 2 N/A BLACKBOX
    Error 8/8/2008 3:05:13 PM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/8/2008 3:05:10 PM System Error (102) 1003 N/A BLACKBOX
    Error 8/8/2008 3:04:19 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/8/2008 3:03:31 PM dmboot None 2 N/A BLACKBOX
    Error 8/8/2008 2:54:15 PM System Error (102) 1003 N/A BLACKBOX
    Error 8/8/2008 2:53:06 PM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/8/2008 2:52:22 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/8/2008 2:51:35 PM dmboot None 2 N/A BLACKBOX
    Error 8/8/2008 2:22:28 PM System Error (102) 1003 N/A BLACKBOX
    Error 8/8/2008 2:21:31 PM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/8/2008 2:20:46 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/8/2008 2:19:57 PM dmboot None 2 N/A BLACKBOX
    Error 8/8/2008 7:07:01 AM System Error (102) 1003 N/A BLACKBOX
    Error 8/8/2008 214 AM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/8/2008 2:05:22 AM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/8/2008 2:04:42 AM dmboot None 2 N/A BLACKBOX
    Error 8/8/2008 1:59:14 AM System Error (102) 1003 N/A BLACKBOX
    Error 8/8/2008 1:57:48 AM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/8/2008 1:57:03 AM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/8/2008 1:56:13 AM dmboot None 2 N/A BLACKBOX
    Error 8/7/2008 1:47:24 AM System Error (102) 1003 N/A BLACKBOX
    Error 8/7/2008 1:47:21 AM Service Control Manager None 7034 N/A BLACKBOX
    Error 8/7/2008 1:46:27 AM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/7/2008 1:45:40 AM dmboot None 2 N/A BLACKBOX
    Error 8/3/2008 10:16:24 PM System Error (102) 1003 N/A BLACKBOX
    Error 8/3/2008 10:14:14 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/3/2008 10:13:24 PM dmboot None 2 N/A BLACKBOX
    Error 8/2/2008 4:31:10 AM System Error (102) 1003 N/A BLACKBOX
    Error 8/2/2008 4:29:50 AM Service Control Manager None 7000 N/A BLACKBOX
    Error 8/2/2008 4:28:58 AM dmboot None 2 N/A BLACKBOX
    Error 7/28/2008 11:57:08 PM System Error (102) 1003 N/A BLACKBOX
    Error 7/28/2008 11:55:19 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 7/28/2008 11:54:30 PM dmboot None 2 N/A BLACKBOX
    Error 7/27/2008 12:07:12 AM System Error (102) 1003 N/A BLACKBOX
    Error 7/27/2008 1205 AM Service Control Manager None 7000 N/A BLACKBOX
    Error 7/27/2008 12:05:18 AM dmboot None 2 N/A BLACKBOX
    Error 7/26/2008 11:51:19 PM System Error (102) 1003 N/A BLACKBOX
    Error 7/26/2008 11:49:42 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 7/26/2008 11:48:55 PM dmboot None 2 N/A BLACKBOX
    Error 7/26/2008 1:09:09 AM System Error (102) 1003 N/A BLACKBOX
    Error 7/26/2008 1:08:09 AM Service Control Manager None 7000 N/A BLACKBOX
    Error 7/26/2008 1:07:23 AM dmboot None 2 N/A BLACKBOX
    Error 7/15/2008 5:20:10 AM Dhcp None 1000 N/A BLACKBOX
    Error 7/13/2008 5:01:23 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 7/13/2008 5:00:36 PM dmboot None 2 N/A BLACKBOX
    Error 7/13/2008 5:42:53 AM System Error (102) 1003 N/A BLACKBOX
    Error 7/13/2008 3:38:48 AM Service Control Manager None 7000 N/A BLACKBOX
    Error 7/13/2008 3:37:59 AM dmboot None 2 N/A BLACKBOX
    Error 7/12/2008 4:02:19 PM IPNATHLP None 32003 N/A BLACKBOX
    Error 7/12/2008 4:02:19 PM Dhcp None 1002 N/A BLACKBOX
    Error 7/12/2008 4:01:48 PM IPNATHLP None 32003 N/A BLACKBOX
    Error 7/12/2008 4:01:48 PM Dhcp None 1002 N/A BLACKBOX
    Error 7/10/2008 9:57:24 AM Service Control Manager None 7000 N/A BLACKBOX
    Error 7/10/2008 9:56:33 AM dmboot None 2 N/A BLACKBOX
    Error 7/9/2008 3:17:31 AM Service Control Manager None 7000 N/A BLACKBOX
    Error 7/9/2008 3:16:41 AM dmboot None 2 N/A BLACKBOX
    Error 7/8/2008 6:36:56 PM System Error (102) 1003 N/A BLACKBOX
    Error 7/8/2008 6:26:09 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 7/8/2008 6:25:18 PM dmboot None 2 N/A BLACKBOX
    Error 7/7/2008 5:11:45 AM System Error (102) 1003 N/A BLACKBOX
    Error 7/7/2008 5:04:05 AM dmboot None 2 N/A BLACKBOX
    Error 7/7/2008 5:04:59 AM Service Control Manager None 7000 N/A BLACKBOX
    Error 7/7/2008 12:08:39 AM System Error (102) 1003 N/A BLACKBOX
    Error 7/7/2008 12:07:52 AM Service Control Manager None 7000 N/A BLACKBOX
    Error 7/7/2008 12:07:00 AM dmboot None 2 N/A BLACKBOX
    Error 7/6/2008 2:08:35 AM Service Control Manager None 7000 N/A BLACKBOX
    Error 7/6/2008 2:07:47 AM dmboot None 2 N/A BLACKBOX
    Error 7/5/2008 3:21:28 PM Service Control Manager None 7000 N/A BLACKBOX
    Error 7/5/2008 3:20:37 PM dmboot None 2 N/A BLACKBOX






    I'm sure I've posted more than what's necessary....sorry, I'm a novice.


    Every Error pretty much coincides with me either opening a video file, or opening or closing VUZE, or my other file sharing program.

    I don't think it's my memory because I've taken each of them out separately and everything works fine.
    The computer operates a-ok with everything else I do....(play music, surf the web, etc)

    I tried changing the command that gives you a video preview, that did not help.

    I'm currently downloading a Win XP disc...someone suggested I try running sfc /scannow? So that's what I'm trying next.

    Any other suggestions would be much appreciated.

    Thanks in advance for any ideas...
  3. Bobbye

    Bobbye Helper on the Fringe Posts: 16,392   +34

    In the future, it might be easier for you (and us) handle the Error like this:
    Control Panel> Administrative Tools> Event Viewer> do this same thing on both the System and the Apps logs:

    You have copied the log itself without opening each Error. That leaves out the Description.

    Click to open the log> Right click on the Error> Properties> Click on the Copy icon top right, below the down arrow> Paste here (Ctrl V). You do not need to include the lines of code in the box below the Description, but you DO need to include the Description which is missing from the above.

    Example:
    1. Error 8/20/2008 1:07:11 AM Service Control Manager None 7034 N/A BLACKBOX
    2. Error 8/20/2008 1:07:22 AM System Error (102) 1003 N/A BLACKBOX

    3. Error 8/20/2008 116 AM Service Control Manager None 7000 N/A BLACKBOX

    4. Error 8/20/2008 1:59:29 AM Service Control Manager None 7034 N/A BLACKBOX
    5. Error 8/20/2008 1:59:52 AM System Error (102) 1003 N/A BLACKBOX

    At 1:07AM, the Service Control Manager attempted to do something but failed. It caused an Error. It shows > Description : The <service name> service terminated unexpectedly. It has done this <value> time(s).

    This then caused a System Error (1003) which shows Description Error code <error code>, parameter1 <value>, parameter2 <value>, parameter3 <value>, parameter4 <value>.
    This repeated at 1:59AM, for the same-or different reason, but since the descriptions are missing, I cannot troubleshoot them.

    And so on for each Error. But you have copied the log without opening each Error, therefore the descriptions are all missing. Please redo and add the Descriptions
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