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System Error 1003/BSOD

By jstehlik
Apr 3, 2009
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  1. Hello All,

    I seem to be having trouble figuring out why I keep getting "blue screened" every once in a while. Here is the information I have collected so far:

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 4/2/2009
    Time: 9:55:18 AM
    User: N/A
    Computer: 07ISD6470ZYY
    Description:
    Error code 1000000a, parameter1 fffffffc, parameter2 000000ff, parameter3 00000001, parameter4 80541d8f.

    For more information, see Help and Support Center at
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 30 1000000
    0020: 61 20 20 50 61 72 61 6d a Param
    0028: 65 74 65 72 73 20 66 66 eters ff
    0030: 66 66 66 66 66 63 2c 20 fffffc,
    0038: 30 30 30 30 30 30 66 66 000000ff
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 31 2c 20 38 30 35 34 01, 8054
    0050: 31 64 38 66 1d8f

    Unfortuately, because I already uploaded some of the minidumps to another thread, it would appear that I can not upload them here. The other thread is:

    showthread.php?p=739921

    Since I do not have enough posts yet, I can not submit the link so I have just included the thread number.

    Thanks,

    jstehlik
     
  2. Spyder_1386

    Spyder_1386 TS Rookie Posts: 563

    hey jstehlik

    Test your RAM using memtest ... www.memtest.org .... also try updating your system drivers.

    Spyder_1386 :)
     
  3. Route44

    Route44 TechSpot Ambassador Posts: 12,155   +34

    I read your minidumps and 4 out of 5 definitively cited the driver SysPlant.sys which belongs to Symantec CMC Firewall.
     
  4. jstehlik

    jstehlik TS Rookie Topic Starter

    Thanks to both of you. I appreciate your time and efforts.

    Route44, would you be able to explain how to read the minidumps? What tool(s) and such? tks

    Spyder_1386, I have in the past checked the memory, but I will again. tks
     
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