TechSpot

System error and new computer reboot during game play

By sgttyree
Feb 15, 2006
Topic Status:
Not open for further replies.
  1. Cheers All,
    Just completed putting together my new machine. Whenever I play a game, or rather within a minute or two of getting into the game, I get a sudden reboot of the machine (I understand that this is the default setting for sys recovery and have reset it). Searches on the net has revealed that this is NOT a rare occurance and that it happens to a wide variety of machine builds and configurations. Searches for a fix have come up with nothing although alot of guesses and suggestions are posted on numerous boards.

    Any help you can give would be appreciated!

    BASIC MACHINE INFO:

    PENTIUM D 830 CHIP 3GHZ
    ASUS P5LD2 DELUXE MB
    2 GIG CORSAIR VALUE DDR2 667 (SET AS DUAL CHANNEL)
    EVGA GEFORCE 6800 GS
    40 GIG SAMSUNG 7400 SATA
    250 GIG WD 7400 SATA
    550 W PSU WITH 2 FANS
    120MM CASE FAN
    JUNGLE CPU FAN/HEATSINK

    XP PRO W/SP 2 INSTALLED

    Information from the error code as follows:

    BCCode : 1000007f BCP1 : 00000008 BCP2 : 80042000 BCP3 : 00000000
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1


    Also:

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 2/14/2006
    Time: 11:56:20 PM
    User: N/A
    Computer: WDB01A001
    Description:
    Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3 00000000, parameter4 00000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 37 1000007
    0020: 66 20 20 50 61 72 61 6d f Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 30 30 30 30 30 38 2c 20 000008,
    0038: 38 30 30 34 32 30 30 30 80042000
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 30 2c 20 30 30 30 30 00, 0000
    0050: 30 30 30 30 0000

    This is a fairly clean install as I have yet to put much on the machine. I have only downloaded the latest Americas Army (which is not extreme graphics wise but respectable) and RTCW:ET which is an older game and does not need the graphics resources newer games do.

    The machine ONLY reboots while attempting to play a game. Left on, the machine idles well and averages 35-45 C range. 54 C is the highest I've observed it to get.

    MEMTEST shows no errors. Graphics card has been updated with the latest drivers, ditto the device manager shows no problems with anything.

    I have attached a zip of the minidumps and have a kernal dump available if anyone wants to look at it (being 100 MG I didn't want to try to upload it yet).

    Thanks!

    Attached Files:

  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Hello and welcome to Techspot.

    All your minidumps crash at RtkHDAud.sys. Realtek(r) High Definition Audio Function Driver. They all have a bugcheck of 7F.

    Try uninstalling, and reinstalling your soundcard drivers. Also, check for any updated drivers etc, that may be available.

    If none of that helps. Go HERE and follow the instructions.

    0x0000007F: UNEXPECTED_KERNEL_MODE_TRAP

    One of three types of problems occurred in kernel-mode: (1) Hardware failures. (2) Software problems. (3) A bound trap (i.e., a condition that the kernel is not allowed to have or intercept). Hardware failures are the most common cause (many dozen KB articles exist for this error referencing specific hardware failures) and, of these, memory hardware failures are the most common.

    Regards Howard :wave: :wave:
  3. sgttyree

    sgttyree TS Rookie Topic Starter

    Thank You Sir!

    I bought a SB Live card today in order to get off that onboard sound since a few boards suggested that that might be the problem with other users. I'll install it and give it a go. Should I disable and uninstall the RT then and just let the system pick up the new card install?

    Thanks again!
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Uninstall the drivers/software for your onboard sound, and then disable the onboard sound in your bios.

    Install the new soundcard, and you should be good to go.

    Regards Howard :)
  5. tamouh

    tamouh TS Rookie

    Reboots

    Reboots are cause by the CPU receiving bad instructions, and main two hardwares causing reboots are:

    1) Bad Power Supplies (You can test it with an ANTEC 12VX Power Supply Tester)

    2) Bad Memory (I had two corsair memories going bad on me in February and I think there were a bad batch of them out there). You can test memory with memtest86+

    Other things to look for, power surge protectors sometimes restrict amount of power going to a system. Heat can cause systems to freeze or shutdown, and lastly bad hard drives will cause slow system and possible BSOD.

    In your case I'd say PSU or memory if it is sudden reboot. Good luck!

    If it is error message, I'd suspect video card as well

    Tamouh
  6. sgttyree

    sgttyree TS Rookie Topic Starter

    It was the realtek audio drivers causing the problem. Bascally reinstalled the latest drivers, which fixed everything. Had to be sure I got the right version for my comp as there were a few to choose from.

    Thanks for the help!
  7. pyrosamurai

    pyrosamurai TS Rookie

    Where did you get your drivers at? I'm apparently having the same issue.
  8. sgttyree

    sgttyree TS Rookie Topic Starter

  9. pyrosamurai

    pyrosamurai TS Rookie

    Alright thanks guys for your help, I've discovered that some ATI cards have issues working well with AC97 onboard/soundcard audio. Hopefully finding a better driver will stop the problem.
  10. nh4no3+fuel oil

    nh4no3+fuel oil TS Rookie

    cursed rlthdaud.sys

    Hi all men, I'm a Italian PC hobbyst and I'm having this strange issue of constant rebooting while I play vgames. My minidump addressed me multiple times to rlthdaud.sys. I tried updating drivers, no use. I bought a PCI soundcard uninstalling the integrated Realtek drivers and disabling audio chipset from BIOS, but the problem still keeps on occurring, obviously minidump addressing to a different file, I think still audio-related. I'm quite on the brink of suicide :angel: . I'm testing my RAM with DOS Memtest86+, up till now no errors. Have you got any suggestion ?
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.