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System restore error XP Pro

By TA1754
Jan 24, 2011
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  1. I have XP Pro, & I'm trying to open System Restore, & keep getting a error.
    Is there a way to re-install system restore to correct the error?
     
  2. Route44

    Route44 TechSpot Ambassador Posts: 12,172   +37

    What kind of error?
     
  3. TA1754

    TA1754 TS Rookie Topic Starter

    I'm getting "System Restore App. has encountered a problem & needs to close, tell Microsoft about this poblem.....
    Error signature -AppName:rstrui.exe AppVer:5.1. 2600.5512
    ModName:mshtnl.dll
     
  4. Route44

    Route44 TechSpot Ambassador Posts: 12,172   +37

    Any Blue Screens?
     
  5. TA1754

    TA1754 TS Rookie Topic Starter

    No blue screens.
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 12,172   +37

  7. TA1754

    TA1754 TS Rookie Topic Starter

    I really appreciate your help, I followed those instructions to a T, everything was fine until I did the Mshtml.dll part.....then it came up with the following error....
    Mshtml.dll was loaded, but the DllregisterServer entry point was not found.
    The file can not be registered,
     
  8. Route44

    Route44 TechSpot Ambassador Posts: 12,172   +37

    Do you have your XP disk? Have you scanned for infections? There is a possibility that a virus or trojan might have change the correct lettering. What security software are you running?
     
  9. TA1754

    TA1754 TS Rookie Topic Starter

    Yes I have an XP disk, I'm running Eset Smart Security, & Malware Bytes Pro, both are updated, & I have run scans with both a couple days ago.
     
  10. Route44

    Route44 TechSpot Ambassador Posts: 12,172   +37

    Have you ever done a Windows Repair before? That would appear to be the next step.

    By the way, excellent security software.
     
  11. TA1754

    TA1754 TS Rookie Topic Starter

    Yes I'm actually a A+ tech, but I've never run into this problem before.
    I was missing the NTLDR, & bootini file on this PC, & got thru that using the repair option.
    Now I'm just down this last little bug, I even copied the srfile from the i386 folder of the Windows cd, but that didn't do it either.
     
     


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