Guys my issue with system Restore has been fixed. The same cause prevented me from making a backup. I found this post by "Colin" in another forum that mirrored my trouble and in following his instructions I can now do a system restore and system backup. See below:
Colin
External
Since: Apr 22, 2007
Posts: 15
(Msg. 9) Posted: Sat Feb 16, 2008 2:14 pm
Post subject: Re: Vista Backup Failing : 0x80070002 Error Code Add to elertz [in reply to: HiFi]
Archived from groups: microsoft>public>windows>vista>file_management, others (more info?)
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HiFi,
Yes - I have managed to resolve it but it certainly wasn't easy.
It seems to be caused by an error in the registry which is somehow caused
when a user profile is removed. Keys are left in the registry which lack
Profile Image Paths. These then cause Restore & backup to fail with the
0x80070002 error.
This is what I did (don't attempt if you are not confident hacking the
registry):
Look at the keys under:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
The longer value keys will have ProfileImagePath values with values such as
'C:\Users\Username' where Username is the name you have given a User
Profile.
However, you may have some keys in there which lack a ProfileImagePath value
altogether. These would seem to be erroneous.
I deleted two keys which did not have this value (save copies before you
attempt to delete them). Then when I retried Backup & Restore centre it
worked perfectly.
I have alerted this problem to the appropriate team in MS. It shouldn't
happen!
Hope this hellps all that need it. Fairways and Greens to everyone!