Good Morning.:wave: This is a first... I've seen a LOT of "Mal-ware" and until last night have always been able to find/create a resolution. This one has me totally stumped. I have a good deal of "background/experience" in this area but as of lately it's not really been needed so I may not be as Up To Date as I should be. I've been lucky for a while I guess.
Background:
Dell Vostro Laptop XP Pro SP2 (wont install SP3 till it's Clean)
System runs like a champ and all scans come back clean. I have scan logs from Malwarebyte, ComboFix, HiJackThis and they all look GREAT.
The problem is that regardless of where I connect this machine will not go online. It connects to the wireless network (home, work, public WIFI) but nothing actually gets ONLINE. I thought it was a Firewall problem so I un-installed AVG Security Suite 8.0 and it's still just not able to surf, update etc. It acts like some type of DNS/LSP problem but I can't find any indicators. I then went back and installed AVG-Free because I don't like to run any system with NO anti-virus at all.
I'm going to post the HJT log and have the others if requested. Take note that in the HJT log you'll see some "Remote Access" entries as well as "Eagle" entries. These are for our corporate remote log-in and are legit. Sometimes these type of entries become "items of interest" for Spyware Fighters but in this case these are good (LogMeIn, SonicWALL, Eagle Listener, Eagle Scheduler, 3apps.
I've transferred this log *and the others if needed* via USB thumb-drive since I can't get this laptop online directly.
Thanks in advance for your help.
Sincerely,
Allen
Background:
Dell Vostro Laptop XP Pro SP2 (wont install SP3 till it's Clean)
System runs like a champ and all scans come back clean. I have scan logs from Malwarebyte, ComboFix, HiJackThis and they all look GREAT.
The problem is that regardless of where I connect this machine will not go online. It connects to the wireless network (home, work, public WIFI) but nothing actually gets ONLINE. I thought it was a Firewall problem so I un-installed AVG Security Suite 8.0 and it's still just not able to surf, update etc. It acts like some type of DNS/LSP problem but I can't find any indicators. I then went back and installed AVG-Free because I don't like to run any system with NO anti-virus at all.
I'm going to post the HJT log and have the others if requested. Take note that in the HJT log you'll see some "Remote Access" entries as well as "Eagle" entries. These are for our corporate remote log-in and are legit. Sometimes these type of entries become "items of interest" for Spyware Fighters but in this case these are good (LogMeIn, SonicWALL, Eagle Listener, Eagle Scheduler, 3apps.
I've transferred this log *and the others if needed* via USB thumb-drive since I can't get this laptop online directly.
Thanks in advance for your help.
Sincerely,
Allen
