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System32\NTOSKRNL.EXE is missing or corrupt

Discussion in 'Windows BSOD, Freezing, Restarting Help' started by 151king, Jan 12, 2011.

  1. 151king Newcomer, in training

    when i start my cpu it says <windows root> System32\NTOSKRNL.EXE is missing or corrupt got a recovery disk but wont load and when in boot menu or set up menu keyboard does not work and system restore wont load i just need to get my files off that cpu can anyone help fyi i have a compaq sr102 had it about 5 years with windows xp home edition
    151king, Jan 12, 2011
    #1

  2. JMMD TechSpot Chancellor

    If you just need the files then take out the hard drive and put it into another PC or put it into an external enclosure and connect it to another PC. You can also boot with a boot disc like Symantec Ghost, Linux Live or a BartPE cd and get the files that way.

    This is assuming the drive is still working properly.

    Can you explain in a little more detail about the issues with the recovery disc and keyboard? Also, be aware that using a recovery disc will generally delete all of the date off the drive before doing the recovery.
    JMMD, Jan 12, 2011
    #2