Another of those short but profitable calls... A client has moved his office within the same building and had got the machine going again in all but one respect - his ADSL link. Part of the move had been a new telephone socket so when it failed to work the first person he called back was the guy who had done the wiring - who checked it all and confirmed everything was OK. He then called me and we checked out the connections as far as was possible over the phone - still no good. Site visit = fees! On site - checked everything and all appeared in order. ADSL sync light was on but strangely no IP address being issued by the router. Router ethernet link light on as was the light on the back of the PC on the NIC card. Hmm - checks all the cables again and see what looks like a Belkin USB network interface device - not using that so ignored it. Checked all the cables again and then notice that the cable plugged into the Belkin USB NIC is not a patch cable but a mobile phone charger cable. What? Unplugged it and suddenly all was calm and serene - everything working like a dream and my client ashamed but happy; me several quid richer. Tee hee!