Task Manager Doesn't Work, Another Program Is Currently Using This File

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when i looked for the avenger logs it said that it was not saved successfully

but heres the combofix

i was mmc.exe was comobo firewall ask if i should block it r not, and not knowing what it is i blocked it, should i unblock it?

Does Comobo lost down my internet connection?
 
1) mmc.exe - is normally malicious and should be blocked - you can always check the top google results for file names if you are unsure what they are

2) click on manage attachments here - then try navigating to C:\avenger.txt

3) Also would be a good idea to update and run MBAM and SAS again then show me the logs

4) Update Avira and run a full scan - show me the log

5) that is not a complete combofix log


edit: just noticed you never ran MBAM here are intructions

mbamicontw5.gif
Malwarebytes' Anti-Malware

  • Please download Malwarebytes' Anti-Malware from from Here or Here
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please attach this log with your reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
 
For some reason the txt files for Combofix and Avenger were not saved on my C:/

Should I redo the instruction above?

And does Comobo slow down my internet? If so is ther a way to make some applications work faster?

And sorry for my bad "Engrish" above
 
The firewall could be slowing you down while it learns you - zone alarm is a little less aggressive if you want to try that -

yes redo the above instructions and show me the logs
 
Hmm I have a problem now i hope its nothing serious

I cant get into windows anymore, I tried everything and i get the blue screen and these error

win32k.sys

I got this after i ran Anti Malware and it froze on me so i had to hold my power button
 
can you boot to safe mode by tapping F8 before windows loads then select safe mode- if so scan with them from there
 
OK so this is what's happening
When i boot up my computer it shows windows booting up screen and loads,
after the screen flashes and i see my mouse arrow it gives me the blue sreen

This is what it said:

Stop ox0000008E (0x0000005, 0xBF803EB6, 0XF76D5C94,0X000000000)

win32k.sys - Address BF803EB6 base at BF800000, DateStamp 47e0e106

Physical memory dump complete.
 
I am still here...

Gonna look through your old logs to see what we can do next - this is not the anti-malware program it is actually the infection not wanting to be removed

First thing I want you to try is going in through the admin account in safe mode
 
But I cant even get in safe mode.

Edited: I even tried using a CD to boot up, but it didnt work. Maybe because it was windows xp pro but my computer is windows xp home edition
 
It said

Safe mode
ect
ect

Enable Boot Logging
Enable VGA mode
Last kown good config
Directory services Restore mode
Debugging mode
Disable automatic restart on system failure

Start windows
Reboot
Return to OS Choices menu
 
well this is no fun, it obviously corrupted some drivers

Bill - do you have the windows CD that you used to install originally
 
.BillBert said:
It said

Safe mode
ect
ect

Enable Boot Logging
Enable VGA mode
Last kown good config
Directory services Restore mode
Debugging mode
Disable automatic restart on system failure

Start windows
Reboot
Return to OS Choices menu
Click to expand...

I would try Last kown good config or safe mode with command prompt then try kimsland's link
 
It windows XP was installed into the computer (laptop) so i dont have the CD all i have is the reformating CD
 
My computer would let me boot from
HDD
FDD
CD/DVD
LAN
USB Memory

i was wondering if i could Download some bootup files with USB memory
 
Depends, how old is this computer?

For the most part, computers manufactured within the last two years are generally able to boot from a flash drive. Older systems may require a BIOS update, or might not be able to boot from a flash drive at all.
 
It should be able to but not sure. The other thing you need is usb drive that is 2GB or less. The reason for this is because you will have to format the flash drive using the FAT-16 file system, which has a 2 GB limit. Presently, you are stuck using FAT-16 because most computers will not recognize a flash drive as being bootable if the drive is formatted with anything other than FAT-16

The other thing you need is a CD with xp sp2 on it - if you don't have one we can make one
 
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