TechSpot

Task Manager Doesn't Work, Another Program Is Currently Using This File

By .BillBert
Jul 29, 2008
Topic Status:
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  1. .BillBert

    .BillBert TS Rookie Topic Starter Posts: 52

    when i looked for the avenger logs it said that it was not saved successfully

    but heres the combofix

    i was mmc.exe was comobo firewall ask if i should block it r not, and not knowing what it is i blocked it, should i unblock it?

    Does Comobo lost down my internet connection?
     
  2. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    1) mmc.exe - is normally malicious and should be blocked - you can always check the top google results for file names if you are unsure what they are

    2) click on manage attachments here - then try navigating to C:\avenger.txt

    3) Also would be a good idea to update and run MBAM and SAS again then show me the logs

    4) Update Avira and run a full scan - show me the log

    5) that is not a complete combofix log


    edit: just noticed you never ran MBAM here are intructions

    [​IMG]Malwarebytes' Anti-Malware

    • Please download Malwarebytes' Anti-Malware from from Here or Here
    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to
      • Update Malwarebytes' Anti-Malware
      • and Launch Malwarebytes' Anti-Malware
    • then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform full scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.
    • When completed, a log will open in Notepad. please attach this log with your reply
      • If you accidently close it, the log file is saved here and will be named like this:
      • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
     
  3. .BillBert

    .BillBert TS Rookie Topic Starter Posts: 52

    For some reason the txt files for Combofix and Avenger were not saved on my C:/

    Should I redo the instruction above?

    And does Comobo slow down my internet? If so is ther a way to make some applications work faster?

    And sorry for my bad "Engrish" above
     
  4. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    The firewall could be slowing you down while it learns you - zone alarm is a little less aggressive if you want to try that -

    yes redo the above instructions and show me the logs
     
  5. .BillBert

    .BillBert TS Rookie Topic Starter Posts: 52

    Hmm I have a problem now i hope its nothing serious

    I cant get into windows anymore, I tried everything and i get the blue screen and these error

    win32k.sys

    I got this after i ran Anti Malware and it froze on me so i had to hold my power button
     
  6. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    can you boot to safe mode by tapping F8 before windows loads then select safe mode- if so scan with them from there
     
  7. .BillBert

    .BillBert TS Rookie Topic Starter Posts: 52

    no i cant even get in

    Edited: I sometimes get this too : LVMVDRV.sys
     
  8. .BillBert

    .BillBert TS Rookie Topic Starter Posts: 52

    OK so this is what's happening
    When i boot up my computer it shows windows booting up screen and loads,
    after the screen flashes and i see my mouse arrow it gives me the blue sreen

    This is what it said:

    Stop ox0000008E (0x0000005, 0xBF803EB6, 0XF76D5C94,0X000000000)

    win32k.sys - Address BF803EB6 base at BF800000, DateStamp 47e0e106

    Physical memory dump complete.
     
  9. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    I am still here...

    Gonna look through your old logs to see what we can do next - this is not the anti-malware program it is actually the infection not wanting to be removed

    First thing I want you to try is going in through the admin account in safe mode
     
  10. .BillBert

    .BillBert TS Rookie Topic Starter Posts: 52

    But I cant even get in safe mode.

    Edited: I even tried using a CD to boot up, but it didnt work. Maybe because it was windows xp pro but my computer is windows xp home edition
     
  11. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    Ok so when you tap F8 from the time you boot your computer what happens
     
     
  12. .BillBert

    .BillBert TS Rookie Topic Starter Posts: 52

    Yea i think so too, because when the program was finish it told my to reboot but when it did i started to have these memory errors.
     
  13. .BillBert

    .BillBert TS Rookie Topic Starter Posts: 52

    And it froze afterwards
     
  14. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  15. .BillBert

    .BillBert TS Rookie Topic Starter Posts: 52

    It said

    Safe mode
    ect
    ect

    Enable Boot Logging
    Enable VGA mode
    Last kown good config
    Directory services Restore mode
    Debugging mode
    Disable automatic restart on system failure

    Start windows
    Reboot
    Return to OS Choices menu
     
  16. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    well this is no fun, it obviously corrupted some drivers

    Bill - do you have the windows CD that you used to install originally
     
  17. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    I would try Last kown good config or safe mode with command prompt then try kimsland's link
     
  18. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    You know you can also run System Restore from the Recovery console from the Windows setup CD
     
  19. .BillBert

    .BillBert TS Rookie Topic Starter Posts: 52

    Ive tried Last known and safe mode and they all file
    i dont have the CD for windows XP Home edition
     
  20. .BillBert

    .BillBert TS Rookie Topic Starter Posts: 52

    It windows XP was installed into the computer (laptop) so i dont have the CD all i have is the reformating CD
     
  21. .BillBert

    .BillBert TS Rookie Topic Starter Posts: 52

    My computer would let me boot from
    HDD
    FDD
    CD/DVD
    LAN
    USB Memory

    i was wondering if i could Download some bootup files with USB memory
     
  22. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    Depends, how old is this computer?

    For the most part, computers manufactured within the last two years are generally able to boot from a flash drive. Older systems may require a BIOS update, or might not be able to boot from a flash drive at all.
     
  23. .BillBert

    .BillBert TS Rookie Topic Starter Posts: 52

    Hmm Its a Toshgiba Satellite A 100 - SK9 System UNIT
     
  24. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  25. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    It should be able to but not sure. The other thing you need is usb drive that is 2GB or less. The reason for this is because you will have to format the flash drive using the FAT-16 file system, which has a 2 GB limit. Presently, you are stuck using FAT-16 because most computers will not recognize a flash drive as being bootable if the drive is formatted with anything other than FAT-16

    The other thing you need is a CD with xp sp2 on it - if you don't have one we can make one
     
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