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Temporary disabling problem

By iceinsun
Feb 6, 2009
  1. when i looked at temporary disabling problem

    it suggested to rename hijackthis.exe to crusty
    but the problem for me is that
    i could not find hijackthis.exe in that given location

    ?t should i do
    should i jump to other step or wait?
    plz help

    also can u tell me ?t does system tray mean
    and where can i find it to disable spyware programs as stated in that page
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    HijaackThis can be renamed to "Crusty" either at the time of downloading (ie in the download save box) or once it is downloaded (place of download preferably your Desktop, but by default all downloads go to My Documents)

    System Tray is referring to the icons on the bottom right of your screen, near where your system clock is.
    Many running programs can be closed from there, by right clicking on the icon, and then selecting exit, or close
     
  3. iceinsun

    iceinsun TS Rookie Topic Starter Posts: 21

    hey i have updated the java of version 1.6.0 of 7mb
    and now when i went to control panel to delete the older versions

    there was only one java program and it was of 111.0 mb
    what should i do?
    either to delete it or ?t

    plz tell me as earlier as u can

    sory for the previous post
    because the problem is that the java hasn't been installed properly

    because i have downloaded twice from the given page

    but during the installation it sys

    'the system administrator has set policies to prevent this installation'
    how can i overcome this installation problem

    plz help me as earlier as u can

    since i have done the process more than one time so i have got more log files

    so i m posting in three replies
    firstly all the malware log files

    in this second reply im posting all the spyware logs that i have obtained while scanning previously

    lastly the hijack log is posted below
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Run JavaRa
    This will remove all your old Java stuff (that is not required)
    It will also help you check for new Java updates

    Uninstall:

    PC Tools AntiVirus (seeming you have Avira already)
    Spyware Doctor (this should have been disabled during the scans, but now un-install it)

    Startup HijackThis scan only, and tick and then select Fix on the following entries:
    Restart (to a cleaner system ;) )

    Then download Combofix
    Lots of info on its use h e r e
    Direct download h e r e

    Save it to a location that you can easily find later (in Safe Mode) ie directly to C drive

    Restart your computer to Safe Mode (by repeatedly pressing F8 on your keyboard before Windows starts)
    Log into your Administrator account
    Locate the previously downloaded Combofix
    Double click on it to run, answering any prompts along the way
    Note: during Combofix scan (lasting up to 10mins) your Desktop and clock may reset (all normal)

    Once Combofix has finished, save the log file to be attached to a new reply
    Restart back to Normal mode, and attach the Combofix log

    Also in Normal mode still, run another HijackThis log and scan, and attach that scan log as well
     
  5. iceinsun

    iceinsun TS Rookie Topic Starter Posts: 21

    since i am doing this first time so i am asking more steps to clear me

    1.should i uninstall avira anti virus alongwith spyware doctor?
    2.'restart( to a cleaner system)'?t does that mean and how to do it?
    3.also to be clear i have got two accounts viz 'admin' and 'administrator' ?ere should i go
    previously i have been doing it in 'admin' account

    plz make me clear

    ok forget the previous post

    now tell me uninstalling spyware doctor means
    uninstalling the spyware that i have i.e superantispyware free edition
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    I answered in Red above ;)
     
  7. iceinsun

    iceinsun TS Rookie Topic Starter Posts: 21

    hey i still get the same installing problem

    i have downloaded java form given link but the same problem arises
    andi cannot install it.
    and thus i can't uninstall super spyware also

    but i uninstalled avira antivirus
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Here is another update link for Java: (you may need to use Internet Explorer to check this)
    http://java.com/en/download/installed.jsp?detect=jre&try=1

    Regarding programs not uninstalling. You could use CCleaner to:
    1. Clean all temp files
    2. Uninstall the program through "Tools" section
    3. Run a "Registry" scan and repair

    Whilst your system seems to be clean (including Avira uninstalled) you could update to XP SP3 (for free ;) ) at Windows Update
     
  9. iceinsun

    iceinsun TS Rookie Topic Starter Posts: 21

    logs attached

    hey finally i uninstalled avira antivirus and antispyware
    and also installed java.

    also i've done combofix processes but in process the system restarted from the safe mode.but there is log file of combofix and hijackthis is attached.
     
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    But you did anyway :confused:

    Not to worry :)
    It would be ideal to do a Windows Update now and download and install SP3
    Once that's all complete, then re-install Avira Antivirus
     
  11. iceinsun

    iceinsun TS Rookie Topic Starter Posts: 21

    can you tell me any softwares to download so that virus couldnt attack through UsB drive
     
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