TechSpot

The computer has rebooted from a bugcheck

By ashokbasapur
Feb 20, 2009
  1. Can any one be of help please?

    "The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a", could you please help in analyzing the root cause for this issue? Just for your reference I am posting the dump output:

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck A, {97, 2, 1, 80539f04}

    Probably caused by : memory_corruption ( nt!MiSessionOutSwapProcess+166 )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 00000097, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 80539f04, address which referenced memory

    Debugging Details:
    ------------------


    WRITE_ADDRESS: unable to read from 80487e18
    unable to read from 80487748
    unable to read from 804875fc
    unable to read from 80479268
    unable to read from 80487610
    unable to read from 80487744
    unable to read from 8047926c
    unable to read from 80487804
    unable to read from 80487db8
    00000097

    CURRENT_IRQL: 2

    FAULTING_IP:
    nt!MiSessionOutSwapProcess+166
    80539f04 ff8698000000 inc dword ptr [esi+98h]

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0xA

    PROCESS_NAME: System

    TRAP_FRAME: f7487cbc -- (.trap 0xfffffffff7487cbc)
    ErrCode = 00000002
    eax=00000000 ebx=800654f0 ecx=80488044 edx=00000000 esi=ffffffff edi=80488044
    eip=80539f04 esp=f7487d30 ebp=f7487d44 iopl=0 nv up ei pl zr na pe nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
    nt!MiSessionOutSwapProcess+0x166:
    80539f04 ff8698000000 inc dword ptr [esi+98h] ds:0023:00000097=????????
    Resetting default scope

    LAST_CONTROL_TRANSFER: from 80539f04 to 8046ccbc

    STACK_TEXT:
    f7487cbc 80539f04 00000206 80430237 00000001 nt!KiTrap0E+0x210
    f7487d44 804426fb 8c214900 8c2149e0 8c2149a0 nt!MiSessionOutSwapProcess+0x166
    f7487d78 80468591 8c2149a0 00000000 00000000 nt!MmOutSwapProcess+0x2f
    f7487d90 8046833c 00000000 00000000 00000000 nt!KiOutSwapProcesses+0x6b
    f7487da8 804593cc 00000000 00000000 00000000 nt!KeSwapProcessOrStack+0x5a
    f7487ddc 8046e476 804682e2 00000000 00000000 nt!PspSystemThreadStartup+0x54
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!MiSessionOutSwapProcess+166
    80539f04 ff8698000000 inc dword ptr [esi+98h]

    SYMBOL_STACK_INDEX: 1

    SYMBOL_NAME: nt!MiSessionOutSwapProcess+166

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    DEBUG_FLR_IMAGE_TIMESTAMP: 40d1d1be

    IMAGE_NAME: memory_corruption

    FAILURE_BUCKET_ID: 0xA_nt!MiSessionOutSwapProcess+166

    BUCKET_ID: 0xA_nt!MiSessionOutSwapProcess+166

    Followup: MachineOwner
    ---------
     
  2. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Bad memory module is the likely cause. Try testing with only one memory module. If it works, retest with the other module.
     
  3. ashokbasapur

    ashokbasapur TS Rookie Topic Starter

    thanks for the update... will this help?? as this suggests to be a driver issue?
    Minidump (sample)
    C:\Program Files\Support Tools>dumpchk.exe
    C:\WINNT\Minidump\Mini022009-02.dmp
    ****************************************************************
    **
    ** Windows 2000 Crash Dump Analysis
    **
    ****************************************************************
    *
    Filename . . . . . . .C:\WINNT\Minidump\Mini022009-02.dmp
    Signature. . . . . . .PAGE
    ValidDump. . . . . . .DUMP
    MajorVersion . . . . .free system
    MinorVersion . . . . .2195
    DirectoryTableBase . .0x008a9000
    PfnDataBase. . . . . .0x81000000
    PsLoadedModuleList . .0x80487dc0
    PsActiveProcessHead. .0x80489528
    MachineImageType . . .i386
    NumberProcessors . . .4
    BugCheckCode . . . . .0x0000000a
    BugCheckParameter1 . .0x00000097
    BugCheckParameter2 . .0x00000002
    BugCheckParameter3 . .0x00000001
    BugCheckParameter4 . .0x80539f04

    ExceptionCode. . . . .0x80000003
    ExceptionFlags . . . .0x00000001
    ExceptionAddress . . .0x8046ccbc



    C:\Program Files\Support Tools>dumpchk.exe -v C:\WINNT\Minidump\Mini022009-02.dm
    p
    ****************************************************************
    **
    ** Windows 2000 Crash Dump Analysis
    **
    ****************************************************************
    *
    Filename . . . . . . .C:\WINNT\Minidump\Mini022009-02.dmp
    Signature. . . . . . .PAGE
    ValidDump. . . . . . .DUMP
    MajorVersion . . . . .free system
    MinorVersion . . . . .2195
    DirectoryTableBase . .0x008a9000
    PfnDataBase. . . . . .0x81000000
    PsLoadedModuleList . .0x80487dc0
    PsActiveProcessHead. .0x80489528
    MachineImageType . . .i386
    NumberProcessors . . .4
    BugCheckCode . . . . .0x0000000a
    BugCheckParameter1 . .0x00000097
    BugCheckParameter2 . .0x00000002
    BugCheckParameter3 . .0x00000001
    BugCheckParameter4 . .0x80539f04

    ExceptionCode. . . . .0x80000003
    ExceptionFlags . . . .0x00000001
    ExceptionAddress . . .0x8046ccbc


    Module ntoskrnl.exe loaded at 0x80400000
    Module hal.dll loaded at 0x80062000
    Module BOOTVID.dll loaded at 0xf7410000
    Module ACPI.sys loaded at 0xbffd8000
    Module WMILIB.SYS loaded at 0xf75c8000
    Module pci.sys loaded at 0xf7000000
    Module isapnp.sys loaded at 0xf7010000
    Module pciide.sys loaded at 0xf75c9000
    Module PCIIDEX.SYS loaded at 0xf7280000
    Module intelide.sys loaded at 0xf7500000
    Module MountMgr.sys loaded at 0xf7288000
    Module ftdisk.sys loaded at 0xbffbb000
    Module Diskperf.sys loaded at 0xf7502000
    Module dmload.sys loaded at 0xf7504000
    Module dmio.sys loaded at 0xbff99000
    Module PartMgr.sys loaded at 0xf7414000
    Module twintail.sys loaded at 0xf7290000
    Module xevtchn.sys loaded at 0xbff53000
    Module XENUTIL.SYS loaded at 0xf7020000
    Module atapi.sys loaded at 0xbff3d000
    Module adpu160m.sys loaded at 0xf7030000
    Module SCSIPORT.SYS loaded at 0xbff2a000
    Module nfrd960.sys loaded at 0xf7040000
    Module xenvbd.sys loaded at 0xbff06000
    Module scsifilt.sys loaded at 0xf7298000
    Module disk.sys loaded at 0xf72a0000
    Module CLASSPNP.SYS loaded at 0xf7050000
    Module nfrdperf.sys loaded at 0xf7060000
    Module ibmhpf.sys loaded at 0xf72a8000
    Module Dfs.sys loaded at 0xbfef3000
    Module ino_flpy.sys loaded at 0xf72b0000
    Module KSecDD.sys loaded at 0xbfee1000
    Module Ntfs.sys loaded at 0xbfe5e000
    Module NDIS.sys loaded at 0xbfe34000
    Module Mup.sys loaded at 0xbfe1e000
    Module i8042prt.sys loaded at 0xf7070000
    Module mouclass.sys loaded at 0xf72e0000
    Module kbdclass.sys loaded at 0xf72f8000
    Module serial.sys loaded at 0xf7080000
    Module serenum.sys loaded at 0xf74c0000
    Module parport.sys loaded at 0xf7330000
    Module cdrom.sys loaded at 0xf7348000
    Module USBD.SYS loaded at 0xf7388000
    Module uhcd.sys loaded at 0xf7360000
    Module VIDEOPRT.SYS loaded at 0xf70a0000
    Module cirrus.sys loaded at 0xf7090000
    Module audstub.sys loaded at 0xf7627000
    Module rasl2tp.sys loaded at 0xf70b0000
    Module ndistapi.sys loaded at 0xbfde6000
    Module ndiswan.sys loaded at 0xbed12000
    Module TDI.SYS loaded at 0xbfdce000
    Module raspptp.sys loaded at 0xf70c0000
    Module ptilink.sys loaded at 0xf7368000
    Module raspti.sys loaded at 0xf7390000
    Module parallel.sys loaded at 0xf70d0000
    Module rdpdr.sys loaded at 0xbecee000
    Module ks.sys loaded at 0xbec98000
    Module swenum.sys loaded at 0xf75ec000
    Module update.sys loaded at 0xbec6d000
    Module xennet.sys loaded at 0xbec5c000
    Module usbhub.sys loaded at 0xf70e0000
    Module NDProxy.SYS loaded at 0xf70f0000
    Module EFS.SYS loaded at 0xf7358000
    Module HIDPARSE.SYS loaded at 0xf72d0000
    Module HIDCLASS.SYS loaded at 0xf7380000
    Module hidusb.sys loaded at 0xf74bc000
    Module mouhid.sys loaded at 0xbfdf6000
    Module Fs_Rec.SYS loaded at 0xf751c000
    Module Null.SYS loaded at 0xf763a000
    Module Beep.SYS loaded at 0xf75ce000
    Module mnmdd.SYS loaded at 0xf75d8000
    Module Msfs.SYS loaded at 0xf7310000
    Module Npfs.SYS loaded at 0xf7100000
    Module rasacd.sys loaded at 0xf752a000
    Module tcpip.sys loaded at 0xbead2000
    Module msgpc.sys loaded at 0xf7110000
    Module wanarp.sys loaded at 0xf7320000
    Module netbt.sys loaded at 0xbeaaa000
    Module netbios.sys loaded at 0xf7120000
    Module Rp32Spin.sys loaded at 0xf7530000
    Module rdbss.sys loaded at 0xbea75000
    Module mrxsmb.sys loaded at 0xbe9fc000
    Module dump_scsiport.sys loaded at 0xbec2c000
    Module dump_XENUTIL.SYS loaded at 0xf7150000
    Module dump_xevtchn.sys loaded at 0xbe96a000
    Module dump_xenvbd.sys loaded at 0xbe9b0000
    Module win32k.sys loaded at 0xa0000000
    Module cirrus.dll loaded at 0xa018f000
    Module ino_fltr.sys loaded at 0xbe403000
    Module ofant.sys loaded at 0xbe3dd000
    Module afd.sys loaded at 0xbe36f000
    Module ParVdm.SYS loaded at 0xf757a000
    Module TWGSYSIN.SYS loaded at 0xbebd4000
    Module Fips.SYS loaded at 0xf71d0000
    Module lm78nt.sys loaded at 0xbdf55000
    Module srv.sys loaded at 0xbdea1000
    Module pmemnt.sys loaded at 0xf7514000
    Module Rp32Wire.sys loaded at 0xf7576000
    Module termdd.sys loaded at 0xbdac9000
    Module Cdfs.SYS loaded at 0xbdb61000
    Module ipsec.sys loaded at 0xbd239000
    Module TDTCP.SYS loaded at 0xf72e8000
    Module RDPWD.SYS loaded at 0xbd16b000
     
  4. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Basically, what it boils down to is that you have a nice computer with Windows 2000 Professional that has a hardware problem, most likely a memory failure. But it could be related to your CPU fan or power supply. Something that causes the system to quit because something is not working. Windows 2000 is not the easiest to figger out.
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...