TechSpot

The dreaded no audio device

By mtmmatt
Oct 26, 2012
Post New Reply
  1. I have a windows xp computer and about a month ago my computer would no longer play sound and in the control panel everything was grayed out. Im pretty sure my soundcard is built in, in a chipset. I also remember installing malwarebytes to try to clean up my computer and I remember it sayin it deleted a trojan in system volume restore or somethin like that. I system restored to a bunch of points and that didnt work. I checked the BIOS and everything is normal. I've tried to install many audio driivers.I've gone to the device manager and I dont know if my sound driver is even there anymore nor do I know what it was. Please help, trust me I've googled this topic for at least a month with no avail.
     
  2. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +183

    List any Problem devices
    • Make sure devices are connected and powered on
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
    • On the other hand, if no devices are listed, tell me so
    Generate and attach a DirectX report
    • Click Start->Run, enter dxdiag and click OK
      ===> If you’re running 32 bit Windows, dxdiag will launch on its own
      ===> If you’re running 64 bit Windows, you’ll see 64-bit DxDiag. Click it to launch the 64-bit version of dxdiag
    • Notice progress in lower left window corner
    • When done, click Save Information button and save as a text file to your Desktop
    • Attach it to your next post by clicking the Upload a File button
     

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...