TechSpot

The dreaded no audio device

By mtmmatt
Oct 26, 2012
Post New Reply
  1. I have a windows xp computer and about a month ago my computer would no longer play sound and in the control panel everything was grayed out. Im pretty sure my soundcard is built in, in a chipset. I also remember installing malwarebytes to try to clean up my computer and I remember it sayin it deleted a trojan in system volume restore or somethin like that. I system restored to a bunch of points and that didnt work. I checked the BIOS and everything is normal. I've tried to install many audio driivers.I've gone to the device manager and I dont know if my sound driver is even there anymore nor do I know what it was. Please help, trust me I've googled this topic for at least a month with no avail.
     
  2. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,398   +169

    List any Problem devices
    • Make sure devices are connected and powered on
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
    • On the other hand, if no devices are listed, tell me so
    Generate and attach a DirectX report
    • Click Start->Run, enter dxdiag and click OK
      ===> If you’re running 32 bit Windows, dxdiag will launch on its own
      ===> If you’re running 64 bit Windows, you’ll see 64-bit DxDiag. Click it to launch the 64-bit version of dxdiag
    • Notice progress in lower left window corner
    • When done, click Save Information button and save as a text file to your Desktop
    • Attach it to your next post by clicking the Upload a File button
     


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.