The instruction at 0x00000000 referenced memory at 0x00000000

K so I know very little about computers. ima fifteen year old girl
and so everything I know is limited to what I need to know and that's it. anyways whenever I go onto youtube off my computer it says. -The instruction at 0x00000000 referenced memory at 0x00000000. The memory could not be written. Click ok to terminate the program.- and I tried doing the thing where u go to tools the click delete and delete all the cookies and internet history. OH I have that weird new windows 8 computer that's why im so clueless with this one. and pleeeeaase help thankyou
 
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