The Red Cross

By adam111291
Jul 5, 2008
  1. I Have Installed HJT But For Some Reason It Doesnt Seem To Run

    I Have Attached Picture Of Virus Here

    Attached Files:

  2. xxdanielxx

    xxdanielxx TS Rookie Posts: 1,069

    did you rename hijackthis to crusty
  3. sw123

    sw123 TS Rookie Posts: 595

    That's windows saying that it doesn't know what HJT is. You should try disabling Windows Firewall. Look in the control panel. You'll find it :)
  4. xxdanielxx

    xxdanielxx TS Rookie Posts: 1,069

    No whats happening is that the maleware is blocking it from starting log into safe mode and run it make sure to change the name from hijackthis so that everything shows up
  5. adam111291

    adam111291 TS Rookie Topic Starter Posts: 45

    i have done it in safe mode sill dos not work however i have not installed it and then changed the name all in safe mode so i will try that shortly and let you know the results


    I Will also try disabling the firewall as well sw123
  6. adam111291

    adam111291 TS Rookie Topic Starter Posts: 45

    Hi Jack This Log MBAM Log

    Logs Are ere MBAM Removed the virus and it has seem to ave gone couldnt do a combo fix log tho that didnt work

    thanks for your help it has all seem to work
  7. xxdanielxx

    xxdanielxx TS Rookie Posts: 1,069

    why couldn't you run combofix you need to run that in regular mode not safe mode also if it does not let you run rename it to kent21
  8. adam111291

    adam111291 TS Rookie Topic Starter Posts: 45

    combo fix

    it didnt run at all nothing came up when i doubled click the installation file.

    i run it in safe mode and normal mode both didnt work so ill try to rename it to kent 21 wont be able to do it as the computer im on now isnt the one im working on so i will have to wait till tuesday now cause there at work on monday so ill post a reply as soon as possible

    however it does seem that the virus as completely gone thanks to the malware bytes scanner

    ill let you know the results of combo fix on tuesday

  9. xxdanielxx

    xxdanielxx TS Rookie Posts: 1,069

    Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

    Please re-open HiJackThis and scan.**Check the boxes next to all the entries listed below.

    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O16 - DPF: {17D667BA-5675-4AAB-9221-08B9379384D4} (Image Uploader Control) -
    O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
    O20 - AppInit_DLLs: cru629.dat

    Now close all windows other than HiJackThis, then click Fix Checked.**Close HiJackThis.**Reboot into safe mode.

    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

    Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):


    Please note any other programs that you don't recognize in that list in your next response.

    Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these folders (if present):

    C:\PROGRAM FILES\Crawler

    Perform a search for the following files and delete them


    After that, Reboot, and post a new HijackThis log here in a reply

    Also rename hijack this to crusty and post a fresh log
  10. adam111291

    adam111291 TS Rookie Topic Starter Posts: 45

    Combofix still does not work

    here is the hijackthis log you requested

    i also removed the files you said to remove

  11. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Launch spyware terminator

    Click on the "Real-time Protection" tab, uncheck the "Use Real-time Protection" box and click on the "Save Changes" button. Close spyware terminator


    Now please go to start -> run -> type combofix /u
    *note the space between x and /

    • Download Combofix to your desktop.
    • Double click combofix.exe & follow the prompts.
    • A window will open with a warning.
    • When the scan completes it will open a text window. Please attach that log back here together with a fresh HJT log.
    Caution - do not touch your mouse/keyboard until the scan has completed. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Combofix is a very powerful tool so please do NOT do anything without instruction

    Combofix will automatically save the log file to C:\combofix.txt
  12. adam111291

    adam111291 TS Rookie Topic Starter Posts: 45

    I Have already disabled that ive just found out that its the Kaspersky Scanner i have on the pc ive already blocked the application though as it did come up as riskware on the real time protection i have the file i need to unblock but dont know who to could you tell me how to unblock the file prep.cmd as this is the file it has seem to have blocked and thats the reason why it is not working

  13. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Not sure what your version looks like but this is how you disable protection on Kaspersky AV

  14. adam111291

    adam111291 TS Rookie Topic Starter Posts: 45

    combo fix and HJT logs

    Here are the logs you requested your previous post looked nothing like my kaspersy so i just disabled it totally and that made combofix work thanks for your help

    any thing else you need just ask
  15. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Getting better

    Run CFScript

    Open notepad and copy/paste the text in the code box below into it:
    NOTE* make sure to only highlight and copy what is inside the quote box nothing out side of it.
    Also ..

    Pay particular attention to this :-

    Make sure the word File:: is on the first line of the text file you save (no blank line above it, & no space in front of it)
    Save this as CFScript.txt

    Then drag the CFScript.txt into ComboFix.exe as you see in the screenshot below.


    This will start ComboFix again. After reboot, (in case it asks to reboot), attach Combofix.txt in your next reply


    Download and Run ATF Cleaner
    Download ATF Cleaner by Atribune to your desktop.

    Double-click ATF Cleaner.exe to open it.

    Under Main choose:
    Windows Temp
    Current User Temp
    All Users Temp
    Temporary Internet Files
    Java Cache

    *The other boxes are optional*
    Then click the Empty Selected button.

    Firefox or Opera:
    Click Firefox or Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program.


    Run Kaspersky Online AV Scanner

    Order to use it you have to use Internet Explorer.
    Go to Kaspersky and click the Accept button at the end of the page.

    Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
    • Read the Requirements and limitations before you click Accept.
    • Allow the ActiveX download if necessary.
    • Once the database has downloaded, click Next.
    • Click on "My Computer"
    • When the scan has completed, click Save Report As...
    • Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
    • Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
    Attach the report into your next reply with the log from comboscript
  16. adam111291

    adam111291 TS Rookie Topic Starter Posts: 45

    Combofix and Kaspersky Log

    Here are the logs you requested.

    Anyting else you need us to scan just ask

  17. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    Good work :D

    Uninstall Combofix
    * Click START then RUN
    * Now type Combofix /u in the runbox
    * Make sure there's a space between Combofix and /u
    * Then hit Enter.

    * The above procedure will:
    * Delete the following:
    * ComboFix and its associated files and folders.
    * Reset the clock settings.
    * Hide file extensions, if required.
    * Hide System/Hidden files, if required.
    * Set a new, clean Restore Point.


    OTCleanit! by Oldtimer
    • Download OTCleanIt
    • Click the CleanUp! button.
      • It will go thorugh the list and remove all of the tools it finds and then delete itself (requiring a reboot).


    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
    1. Set correct settings for files
      • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
      • Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
      • If unchecked please check Hide protected operating system files (Recommended)
      • If necessary check "Display content of system folders"
      • If necessary Uncheck Hide file extensions for known file types.
      • Click OK

      clear system restore points

      • This is a good time to clear your existing system restore points and establish a new clean restore point:
        • Go to Start > All Programs > Accessories > System Tools > System Restore
        • Select Create a restore point, and Ok it.
        • Next, go to Start > Run and type in cleanmgr
        • Select the More options tab
        • Choose the option to clean up system restore and OK it.
        This will remove all restore points except the new one you just created.

    2. Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        • Change the Download signed ActiveX controls to Prompt
        • Change the Download unsigned ActiveX controls to Disable
        • Change the Initialize and script ActiveX controls not marked as safe to Disable
        • Change the Installation of desktop items to Prompt
        • Change the Launching programs and files in an IFRAME to Prompt
        • Change the Navigate sub-frames across different domains to Prompt
        • When all these settings have been made, click on the OK button.
        • If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.
    3. Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

      See this link for a listing of some online & their stand-alone antivirus programs:

      Virus, Spyware, and Malware Protection and Removal Resources

    4. Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    5. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

      For a tutorial on Firewalls and a listing of some available ones see the link below:

      Understanding and Using Firewalls

    6. Visit Microsoft's Windows Update Site Frequently - It is important that you visit regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.This is done in Vista through control panel -> windows updates.

    7. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    8. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.

    here are some additional utilities that will enhance your safety

    • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
    • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to which is your local computer
    • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
    • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
      Using Winpatrol to protect your computer from malicious software
  18. adam111291

    adam111291 TS Rookie Topic Starter Posts: 45

    Ive checked all of that and made sure its all correct

    Is there anyting else we need to do to ensure full security on my pc
  19. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    You should be all set is the warning message gone?

    You may want to right click the scotty dog in the system tray for winpatrol and select startup info...

    Then disable any programs you don't need everytime you boot your computer just to boost performance a bit
  20. adam111291

    adam111291 TS Rookie Topic Starter Posts: 45

    yep it has gone thanks
  21. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    anytime :grinthumb
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