"Elsewhere, review bombs—now measurable thanks to charts implemented by Valve in late 2017—became the reaction du jour, with players brigading Steam games with negative reviews over everything from women in historical settings to price drops that happened too soon..."
...to badly made games to loot-boxes to micro-transactions to tiered pre-orders to dumbing down to consolization to mobilization to pay2win to over-sequelisation to Chinese censorship in releases outside of China to poor optimisation to performance crippling DRM to lazy coding of such an extent that simple things that 90's games got right like rebindable keys (that left-handers and disabled gamers rely on) are missing with many devs unresponsive or muttering variations of "don't know, don't care" in support forums when someone requests the feature be added. Apparently this is all now "hate" by the gamer against the developer?...
"Epic Games—creator of Fortnite, a game that is by some measures bigger than Steam—launched its own store, touting more money for developers (88 percent of revenue vs Steam’s 70 percent) and a less toxic, more controlled environment"
I don't think anyone's naive enough to not figure out the real reason behind
"throwing the baby" (95% of the in depth well articulated negative reviews and bug discussions)
"out with the bathwater" (5% of troll-like posts). It's the same reason why EA & Ubisoft doesn't want negative reviews on Origin / uPlay of their latest bug-infested titles whilst CDPR are happy to have them on GOG for Witcher 3 - they typically have far more "quality control issues" in their games but rather than admit that, are instead doing everything possible to reframe the embarrassment that comes with zero pre-release QA as "gamer hate"...
Let's be honest, game devs and journalists are regularly biased as hell
the other way around, deeming ANY criticism "unfair" even when there's a clear and obvious justification .
"As we wrote at the time" (expects Techspot article on Techspot site but sees "written by Kotaku") - That site very much has its own political biases too and certainly explains the article's angry tone at Steam not pursuing "full on political censorship"...