Toshiba Laptop Hard drive issue

By Ghostrocket
Feb 18, 2010
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  1. Hi all

    I have two questions,
    Customer has a Toshiba laptop that her 2 year old knocked off a work surface. Now it wont boot to Windows Vista it goes through the Toshiba POST. She says its making noises and i have heard it screech every now and again.
    I am fairly certain shes damaged the hard drive, but does anyone else have any thoughts ?

    Following on from that when using my Plexus USB 2.0 to SATA cable in Windows XP Pro i get the USB noise/ping to suggest its found it and it installs the driver, as it says in the windows pop up bubble. However nothing in disk management or explorer. Now is this because the disk is obviously damaged or because i am running XP and the Hard disk is Vista??

    I didnt think it should matter as it should be seen as a USD device from my cable

    Any comments would be great thanks
    John
  2. Ididmyc600

    Ididmyc600 TechSpot Chancellor Posts: 2,251

    its damaged alright,

    try sticking it in the freezer overnight and it may work enough to recover data off it, then bin it
  3. Ghostrocket

    Ghostrocket Newcomer, in training Topic Starter

    Seriously put it in the freezer why ?
  4. hughva

    hughva Newcomer, in training Posts: 309

  5. Ididmyc600

    Ididmyc600 TechSpot Chancellor Posts: 2,251

    ive had some luck with drives that dont want to read, you get a few minutes at a time, but enough to recover data
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