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Trojan and malware infection - please help, popups & disabled firewall & updates

Discussion in 'Virus and Malware Removal' started by production862, Apr 27, 2010.

  1. production862 Newcomer, in training

    Can any expert tell me where the registry problem is on my pc?
    The computer literally screamed at me when I pulled the internet cable out and crashed.

    please see attached logs as per your 8 step guide.

    I am part of a work network - is there any danger to other computers linked in?
    Am prepared to do a full hard disk format from scratch.

    please see attached logs as per your 8 step guide.

    I also have a hosts list a mile long - I'll admit I don't know what a host is but most of the info on there is for dodgy or casino websites.

    Also, sorry if I have done anything wrong on the forum - I have read the guides but in a panic at the moment and need your assistance!

    So grateful. M

    Attached Files:

    production862, Apr 27, 2010
    #1

  2. production862 Newcomer, in training

    further logs

    see attached with hosts info

    Attached Files:

    production862, Apr 27, 2010
    #2

  3. Broni Malware Annihilator Posts: 39,231   +175

    Main question:
    Is it your computer, or company computer?

    Your hosts file looks fine. It's a custom hosts file, created by someone.

    You're still infected with a rootkit.

    Your computer may be dangerous to other networked computers, if file sharing is enabled.

    Further steps depend on your answer to my 1st question.
    Broni, Apr 27, 2010
    #3

  4. production862 Newcomer, in training

    Thanks so much for reading Broni,

    Its a company computer that is part of a cable LAN network here.

    We have been trying to start from scratch with a disk format
    and clean windows install but it keeps crashing and giving this message:

    A problem has been detected and windows has shut down to prevent damage to your computer ...etc

    the tech code is:
    *** STOP: 0x0000007B (0XF78D2524, 0XC0000034, 0x00000000, 0x00000000)

    Your advice is always worth waiting for.

    M
    production862, Apr 28, 2010
    #4

  5. Broni Malware Annihilator Posts: 39,231   +175

    If it's a company computer, it's better to leave it to your IT people.
    It's not your property.
    Broni, Apr 28, 2010
    #5
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