Trojan creating popups and blocking installations - Desperate Need of Help
I currently am using Windows XP I am using plain old windows firewall and my virus scanners are AVG Fee Edition and Sptbot and that is all I know.
I got a Trojan Horse last night and I cannot follow your 8- Step rules because it is blocking me from downloading the CCcleaner and the Hijack This, I haven't tried to download any other programs because I can tell from the two failures it wont work.
I get this message each time I try to install:
"C:\Document and settings\KELLY\Desktop\HJTsetup.exe is not a valid Win32 application"
Here is what AVG found:
(There were found in C:\WINDOWS\ststem32\ area)
Trojan horse SHeur.KZU
Trojan horse SHeur2.KZU
Trojan horse Generic12.BABB
Trojan horse Generic12.BAAZ
Trojan horse SHeur2.KZU
Trojan horse Generic12.AYYR
(Found in C:\System Volume Information\_restore{)
Trojan horseSHeur2.KZU
Trojan horse Generic12.AYYR
I am willing to do anything to this computer to get it fixed. Except spend money because that's not something I can do.
If someone can tell me how to fix the error blocking me from downloading then I will do the 8- steps.\
Update:
My Windows updates have been shut off and I have been getting popups of well something saying that windows found a virus and click here to use the windows scanner. And it happened again with another "supposed scanner" But this time it didn't look like my "my computer" screen. I shut down the computer about 10 seconds after I saw that come up But other things could have happened to my computer that I don't know about because I left it on for 9 hours unattended. Also, right before the second "scanner" came up windows said in the corner in one of those tan popup windows in the corner that it detected a virus and needs to scan. Then a minute after that the second scanner came up and started scanning immediately.
I put what AVG found as a attachment including all fo what was found before that I had listed.
I currently am using Windows XP I am using plain old windows firewall and my virus scanners are AVG Fee Edition and Sptbot and that is all I know.
I got a Trojan Horse last night and I cannot follow your 8- Step rules because it is blocking me from downloading the CCcleaner and the Hijack This, I haven't tried to download any other programs because I can tell from the two failures it wont work.
I get this message each time I try to install:
"C:\Document and settings\KELLY\Desktop\HJTsetup.exe is not a valid Win32 application"
Here is what AVG found:
(There were found in C:\WINDOWS\ststem32\ area)
Trojan horse SHeur.KZU
Trojan horse SHeur2.KZU
Trojan horse Generic12.BABB
Trojan horse Generic12.BAAZ
Trojan horse SHeur2.KZU
Trojan horse Generic12.AYYR
(Found in C:\System Volume Information\_restore{)
Trojan horseSHeur2.KZU
Trojan horse Generic12.AYYR
I am willing to do anything to this computer to get it fixed. Except spend money because that's not something I can do.
If someone can tell me how to fix the error blocking me from downloading then I will do the 8- steps.\
Update:
My Windows updates have been shut off and I have been getting popups of well something saying that windows found a virus and click here to use the windows scanner. And it happened again with another "supposed scanner" But this time it didn't look like my "my computer" screen. I shut down the computer about 10 seconds after I saw that come up But other things could have happened to my computer that I don't know about because I left it on for 9 hours unattended. Also, right before the second "scanner" came up windows said in the corner in one of those tan popup windows in the corner that it detected a virus and needs to scan. Then a minute after that the second scanner came up and started scanning immediately.
I put what AVG found as a attachment including all fo what was found before that I had listed.