TechSpot

Trojan horse generic 13

By queenmabelaura
Jul 18, 2009
Topic Status:
Not open for further replies.
  1. Hi

    I received an alert on AVG that i had 6 infections, the trojan horse generic 13. I ran the scan and try to remove it with AVG but I got a notice saying it couldn't be deleted and gave me me this option of force removal which could damage my programs.

    No apparent symptoms such as pop up coming up except from the computer running slow. I found your site through googling that particular trojan name. I found your site and read a previous thread. I would like to thank you for the valuable service you are offering.

    I ran your 8 steps virus and malware removal as instructed on this site. Here are my logs. Could you please see if my computer is clean?

    Many thanks.
     
  2. strategic

    strategic TechSpot Paladin Posts: 1,274

    For starters, your HiJack This log, shows you have 3 different Antivirus programs. That's a no-no.:(
    MalwareBytes seemed to have found 5 infections. Try performing a virus scan again using Avira, and please be sure the others are removed or disabled., then post your results once more. :)
     
  3. queenmabelaura

    queenmabelaura TS Rookie Topic Starter

    Hi there

    Thank you for your reply.

    I've removed the other anti-virus programmes (ad-aware I kinda removed - still need to restart to finalise the process) and reran the 8 step removal instructions.
    I include the new logs from the latest scans
     
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.