Trojan Horse - Log Posted

[tarheeljd08]

Hi

I have been afflicted with the backdoor.tidserv Trojan Horse. Any help in removal of this virus would be appreciated.

 

[mflynn]

Hi tarheeljd08

Run HJT Scan only select and remove the below.
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {9338efda-e8a8-4cca-b035-6d2ba9aeaa88} - C:\WINDOWS\system32\ipxi_1.dll (file missing)

Then the below

D/L Xclean_Micro http://www.xblock.com/download/xclean_micro.exe
No install, just run it delete all it finds decline to reboot on each item found, until the program finishes then reboot.

Xclean will run minimized and will pop up a window if it finds anything. If it finds nothing it will exit.

Please make a note of what it found if any as it has no log.
If it finds several things reboot to Safe Mode and run again before continuing below.

Malware Removal Tool by Joe Pestro http://majorgeeks.com/Malware_Removal_Tool_d4632.html This tool will run almost instantly if it finds nothing.
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Then

Do the TechSpot 8 steps: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/

Skip no steps (do not install another virus scanner as you already have one).

Most importantly update MalwareBytes and SuperAntiSptware!

Before you scan with SuperAntiSpyWare do the below:

SuperAntispyware extra config

After installed double-click the icon on your desktop to run it.

Update the program definitions.

Click the Preferences button.

Then Scanning Control.

In Scanner Options make sure all boxes are checked except #3 Ignore System Restore.. are checked:

MalwareBytes extra config

After update but before running
Click settings and confirm all are Checked.

I repeat Update these 2 programs.

Run them and attach their logs.

Do this correctly and we will make a short job of this!

Mike

 

[tarheeljd08]

Thanks so much.

I see you're in Lexington. Small world - I work in Lex. and live in High Point.

 

[mflynn]

Yeah! I have lived here all my life. I used to work in High Point!

Mike