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Trojan rootkit proxy problem, can't connect to Internet

Discussion in 'Virus and Malware Removal' started by Miles54321, Sep 5, 2012.

Page 3 of 3

  1. Miles54321 Newcomer, in training Posts: 34

    I inputted all the commands although when I didnt see the difference when holding control and shift when opening CMD, ran CMD as an admin and after putting in all the commands and turning off my pc and resetting my router nothing changed, I still saw resolving proxy in the bottom left for google chrome
    Miles54321, Sep 16, 2012
    #41

  2. Jay Pfoutz Malware Helper Posts: 4,286   +49

    Please download the Seven.zip Registry Keys from here: http://www.smartestcomputing.us.com/files/download/9-registry-network-keys/

    Follow closely... once you unzip the folder, double-click on the following files:

    afd.reg
    bfe.reg
    mpssvc.reg
    nsiproxy.reg
    sdrsvc.reg
    tdx.reg
    windefend.reg
    wscsvc.reg
    wuauserv.reg

    Once that's done, restart the computer, please.

    Let me know if this worked.
    Jay Pfoutz, Sep 17, 2012
    #42

  3. Miles54321 Newcomer, in training Posts: 34

    Ok, I just added the files to my registry but for some reason I cant add mpssvc.reg, it says "Not all data was successfully writted to the registry, some keys are open by the system or other processes" I tried restarting pc after entering the others and tried running in safe mode but safe mode wouldnt load and I also couldn't get the internet to work after trying the other 8 registry files then restarting

    I dont know why it wont let me add the mpssvc.reg
    Miles54321, Sep 17, 2012
    #43

  4. Jay Pfoutz Malware Helper Posts: 4,286   +49

    Press start, then run and enter cmd - then hit OK.

    In the command prompt window, press in the following code exactly:


    netsh winsock reset catalog

    Then, exit out.
    ==

    Do you have Internet after performing the above process?
    Jay Pfoutz, Sep 18, 2012
    #44

  5. Miles54321 Newcomer, in training Posts: 34

    I tried and it told me to restart my pc, I restarted and there was still no internet connection
    Miles54321, Sep 18, 2012
    #45

  6. Jay Pfoutz Malware Helper Posts: 4,286   +49

    Please download the latest version of Kaspersky GetSystemInfo (GSI) from Kaspersky and save it to your Desktop.

    Note: please close all other applications running on your system.

    Double click GetSystemInfo.exe to open it. It will display an agreement. Click on I Agree to continue.

    Click the Settings button.[IMG]

    [IMG]

    Set the slider to Maximum.

    [IMG]

    IMPORTANT! Then, click Customize - choose Driver / Ports tab and uncheck Scan Ports.


    [IMG]

    On the General tab, make sure all of the boxes are checked.


    [IMG]

    On the Misc tab, make sure all the checkboxes are checked.

    Then, click OK on the windows that you launched.


    [IMG]
    Click Create Report to run it.

    [IMG]
    It will begin scanning.

    It will create a zip folder called GetSystemInfo_XXXXXXXXXXXXXX.zip on your Desktop.

    It should automatically upload it to http://www.getsysteminfo.com. If it does not, then please submit it manually by going to the site and doing the upload process.

    It will redirect to a page, where it will provide a sharing URL for specialists. Copy and paste the url of the GSI Parser report in your next reply.
    Jay Pfoutz, Sep 19, 2012
    #46
     

  7. Miles54321 Newcomer, in training Posts: 34

    Miles54321, Sep 20, 2012
    #47

  8. Jay Pfoutz Malware Helper Posts: 4,286   +49

    Security Programs

    Please remove the ones in bold from the Programs list:

    => Ad-Aware Security Toolbar => Advanced SystemCare 5
    => avast! Internet Security => Malwarebytes Anti-Malware version 1.62.0.1300
    => McAfee Security Scan Plus => Panda ActiveScan 2.0
    => Panda ActiveScan Cleaner => Sophos Virus Removal Tool
    => Spybot - Search & Destroy => Windows Live OneCare safety scanner
    => Ad-Aware Antivirus
    => ZoneAlarm Internet Security Suite

    For the ones in blue, decide which one you want to keep and remove the other. You can only have one security suite running. I'd recommend avast! Internet Security. I'm sorry if you paid for both, but you only need one of them.

    After you do that, let me know if your Internet connection unlocks itself.
    Jay Pfoutz, Sep 20, 2012
    #48

  9. Miles54321 Newcomer, in training Posts: 34

    WOOT!

    I remove the ones you said and I chose to remove avast and I think that was a good choice too as the internet is now working for all my programs! Thanks a lot dude, you've helped me out a lot!

    Im thinking after I got that virus proxy problem It must have changed the way AVAST worked for me, because ive been using avast fine with all system security things enabled but now that it expired it seems like a good idea to remove that and ill install zone alarm soon

    Thanks again, I guess you can close this now unless theres anything else I need to do, but internet works in google chrome, steam, ventrilo, firefox and msn messenger :D, wont need to use the laptop anymore
    Miles54321, Sep 20, 2012
    #49

  10. Jay Pfoutz Malware Helper Posts: 4,286   +49

    Excellent work! Glad to hear it's solved! :)
    Jay Pfoutz, Sep 21, 2012
    #50
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