Please Help: Trojan.Vundo, Tidserv!inf, and other infection
My system was hit by an infection while I was traveling that started producing frequent browser pop-ups. I did a virus scan that found nothing consequential, but when I restarted I got BSOD after login. I got past that by using using safe-mode to disable services until it booted fully. From the system performance and pop-ups it was clear the system was compromised even though my old antivirus found nothing. Also, I could not connect to websites related to antivirus, malware, etc.; they were redirected to localhost. I could not update my antivirus for the same reason.
I used the Norton Internet Security 2009 Recovery Tool (boot cd) to start the clean-up process; it removed several threats and fixed the redirect problem, but reported one unfixable file (infected with Backdoor.Tidserv!inf). I installed Norton 2009 in windows, and it declared the system clean because it was being prevented from scanning the folder that had the threat. Before proceeding, I re-enabled the services I had shut down except the one that seems to be causing the BSOD.
I then ran through the 8-steps, repeating the MBAB and SAS steps with reboots between and got clean reports.
I'd greatly appreciate if you can look over the logs and let me know what (if any) action I should take or if the system appears clean. Thank you.
My system was hit by an infection while I was traveling that started producing frequent browser pop-ups. I did a virus scan that found nothing consequential, but when I restarted I got BSOD after login. I got past that by using using safe-mode to disable services until it booted fully. From the system performance and pop-ups it was clear the system was compromised even though my old antivirus found nothing. Also, I could not connect to websites related to antivirus, malware, etc.; they were redirected to localhost. I could not update my antivirus for the same reason.
I used the Norton Internet Security 2009 Recovery Tool (boot cd) to start the clean-up process; it removed several threats and fixed the redirect problem, but reported one unfixable file (infected with Backdoor.Tidserv!inf). I installed Norton 2009 in windows, and it declared the system clean because it was being prevented from scanning the folder that had the threat. Before proceeding, I re-enabled the services I had shut down except the one that seems to be causing the BSOD.
I then ran through the 8-steps, repeating the MBAB and SAS steps with reboots between and got clean reports.
I'd greatly appreciate if you can look over the logs and let me know what (if any) action I should take or if the system appears clean. Thank you.