Trojan

[brown squeak]

I have warnings in my System Tray saying that my computer has been infected with Cyberlog-X, net-worm-i.virus@fp and PSW.X-virtrojan. My Norton program has not detected any spyware or virus. Can someone help me pleeeassse!

 

[howard_hopkinso]

Hello and welcome to Techspot.

Go and read the Trojan Pakes and other nasties preliminary removal instructions. Follow all the instructions exactly.

Post fresh HJT and AVG Antispyware logs as attachments into this thread, only after doing the above.


Regards Howard :wave: :wave:


This thread is for the use of brown squeak only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[brown squeak]

HJT and AVG Log

Hi Howard,

Thanks for your help. Warning icons have now gone and everything seems to be running ok. I have attached HJT and AVG logs as requested.

 

[howard_hopkinso]

You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

Go to add remove programmes in your control panel and uninstall anything to do with(if there).

MYWEBS~1

Close control panel.

Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

Click on the processes tab and end process for(if there).

mwsoemon.exe

Close task manager.

Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZNxmk696IXGB

O11 - Options group: [INTERNATIONAL] International*

O16 - DPF: Ulster Bank AnyTime - https://www.anytime.ulsterbank.com/asp/AnyTime.cab

O16 - DPF: {71057C18-0507-4747-86BC-E11CE7512C5F} (mailhelper Class) - https://register.btinternet.com/templates/btmailcontrol013.cab

O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/templates/btwebcontrol024.cab

Fix all 018-Protocol entries.

Click on the fix checked button.

Close HJT.

Locate and delete the following bold files and/or directories(if there).

C:\PROGRA~1\MYWEBS~1<Delete the entire folder.

Reboot into normal mode, turn system restore back on and rehide your protected OS files.

Post a fresh HJT log.

Regards Howard

This thread is for the use of brown squeak only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[brown squeak]

Hi again Howard,

I have followed your instructions and attach a fresh HJT Log.

Regards

 

[howard_hopkinso]

Your HJT log is now clean.

If you have any further virus/spyware problems, please post in this thread.

Regards Howard

This thread is for the use of brown squeak only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[brown squeak]

Howard,

Just wanted to thank you so much for all your help. I know very little about the technical side of computers and would have been totally lost without your help.

Thanks Again


Brown Squeak :wave: