Hi Everyone.
First off im a beginner on here and havent had much practice with computers for a while so please bare with me.
ive recently aquired some unwelcome guests in the form of, Privacy Protector, Error Cleaner and Spyware&malware protection. these are driving me and my computer insane so please help!
i stumbled across this site looking for a cure on google, and read a thread about how to prevent it (not allowed to link) however this isnt working for me due to a number of reasons.
1. i can no longer access any files on c: drive.
2. internet explorer is no longer working (im on firefox)
3. system restore for some reason will not go back before the viruses.
i have now have no idea what to do. i have an up to date norton that wont pick them up, and not being able to access any files, its hard to know where to go next.
please, does anyone know what to do?
First off im a beginner on here and havent had much practice with computers for a while so please bare with me.
ive recently aquired some unwelcome guests in the form of, Privacy Protector, Error Cleaner and Spyware&malware protection. these are driving me and my computer insane so please help!
i stumbled across this site looking for a cure on google, and read a thread about how to prevent it (not allowed to link) however this isnt working for me due to a number of reasons.
1. i can no longer access any files on c: drive.
2. internet explorer is no longer working (im on firefox)
3. system restore for some reason will not go back before the viruses.
i have now have no idea what to do. i have an up to date norton that wont pick them up, and not being able to access any files, its hard to know where to go next.
please, does anyone know what to do?