Trouble with windows xp home edition

By naughtydread198
Apr 29, 2008
  1. my laptop runs on windows xp home compaq presario m2000
    amd mobile sempron

    a blue screen reads

    0x0000004 0x00190203 0x82b9a260 0xc0000102 0x00000000
    help please
  2. jobeard

    jobeard TS Ambassador Posts: 8,945   +585

    go to Control Panel -> Admin Tools -> Computer Management -> Event Viewer
    you will find Application, Security, System. Dbl-Click on System

    scroll to find Red-X Error and Yellow Warnings
    On the right are Up, Down arrows and a Copy Button; click copy and then PASTE
    into your follow-up here.

    Give preference to info re Errors and paste 2-3 of them :0
  3. naughtydread198

    naughtydread198 TS Rookie Topic Starter


    hello jobear:

    i cannot get into windows
  4. jobeard

    jobeard TS Ambassador Posts: 8,945   +585

    did you try Safe Mode?

    restart the system and start tapping F8 every second -- should lead to a
    b/w screen with SAFE MODE choice -- use it if possible
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