Troubleshooting minidump/crash

By johandenver
Jun 9, 2008
  1. Hi!

    I have a XP computer (service pack3) that crashes randomly.
    I get a bluescreen but there's never enough time to read what it says
    before the computer restarts.

    Can anybody help me troubleshoot the minidump?
    I have no idea how to get information from it.

  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Inside the 1 MiniDump:
    Please update your USB drivers

    Check Device Manager for what's installed under USB
    You may need to download an updated driver (USB) and then install the driver manually.

    Device Manager: Start-->Run--> devmgmt.msc ->ok
  3. johandenver

    johandenver TS Rookie Topic Starter

    Thanks for the info, I'll try updating that.
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