Turtle Beach PX21/DPX21 computer problem.

AnonymousSurfer · Mar 12, 2011

Okay so I have the PX21's with the 7.1 surround sound adapter (DPX21) and so whenever I plug it in to my computer the Bass and Game sound controls seem to not work and the Chat control is the only one that works... anybody know how to fix this?

rowanatwork · Sep 15, 2011

I got this by asking Turtle Beach tech support:

If the Game level and Bass Boost controls work when you use your PX21 on a PS3 or Xbox, but do not work when you use the headset on a PC, read on:

The PX21 is actually two audio interfaces in one. (The P11 is similar, but has no Bass Boost.)

1) The first interface is the analog stereo audio input to the headphones. Audio signal is fed from the PC's Line Out (green jack) to the PX21's green headphone input jack.

2) The other is the USB audio interface (like a USB soundcard built into the headset). This USB interface operates the CHAT talkback and the MIC feed. This is the PX21's "CHAT" audio in/out.

- If you connect the PX21 to your PC, Windows may switch the sound playback away from the onboard audio and send all sound to the Turtle Beach USB Headset audio device. If this happens, the PX21's GAME and BASS BOOST controls won't be active. Only the CHAT level control will be active.

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Here's how to set up the PX21 so that all controls will work on the PC:

- Connect the green plug from the PX21 to the green Line Out jack on your PC's onboard audio
or sound card.
- Connect the PX21's USB plug to a USB port on your PC.

Now, if you want to use the GAME control for the game's soundtrack, and the CHAT control for Ventrilo, Teamspeak, Steam, etc., do this:

- In your game, set the sound playback device to your PC's audio interface or sound card.
- In your chat program (whatever that might be), set its Mic and Playback to the Turtle Beach
USB Headset.

The PX21's GAME and BASS BOOST controls will now adjust the game soundtrack levels, while the PX21 CHAT control will adjust the level of people talking back to you.

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TechSpot

Turtle Beach PX21/DPX21 computer problem.

AnonymousSurfer Newcomer, in training

rowanatwork Newcomer, in training