two problems now

By flash1918
Sep 15, 2007
  1. Not only does my control panel add/remove not show any programs in it but i also found out that i cannot access windows update. it locks up the computer when i try to go there. I also treied downloading sp1 explorer but it said I had a more current version. What should i do now??? Do I have to format my hard drive again???
  2. raybay

    raybay TS Evangelist Posts: 7,241   +9

    There are solutions posted on the webs site. You do not need to reformat and reinstall your hard drive if you follow the "Resolutions"
    that Microsoft has posted... which you can find with a microsoft knowledgebase search, once you connect to Microsoft with Internet Explorer (not Safari, Opera, or Mozilla).
  3. BlameCanada

    BlameCanada TS Rookie Posts: 320

    Probably spyware.

    Go HERE follow all the steps,then post the HJT,Combofix,and AVG logs,

    in the Security forum.Somebody will tell you what to remove.
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