Hello all
This is my first post.
I have visited the site many times looking for solutions to small problems in the past and been very impressed with the helpful information available. I now have what seems a more serious problem and hope that someone can advise me.
My problem started when I contacted Microsoft Support regarding a .NetFramework update problem. After many attempts to rectify my problem by email (trying unsuccessfully to remove .NetFramework then install Windows Installer 4.5 which also refused to start) I was given instructions to repair windows using the XP CD.
After carrying out the repair and the computer starting to boot up it got to the Windows XP screen and after approx 15-20 seconds a blue screen flashed up for milliseconds switched off and started to reboot and did the same again. I think it would have carried on for ever or till it did some serious damage so I stoppped it.
I was unable to read more than one word at a time on the blue screen.
I am now in a situation where I am unable to email to Microsoft. I have managed to get on the internet using a CD of freeware programs that includes a Mini XP but am unable to work out how to email using it.
Could someone suggest what I might try next. My computer is 5-6 years old now but still meets my requirements and although I had the update problems with .NetFramework it was working fine.
Things I have tried myself so far are removing memory cards and trying them individually, disconnected second hard drive, floppy drive and DVDRW. I have also
removed many programs (I think) using the Mini XP. I have also tried the XP repair again several times.
I am also unable to boot in safe mode?
My XP CD is SP1a my hard drive is 320gb will they be compatable?
Many thanks in anticipation
Danny
This is my first post.
I have visited the site many times looking for solutions to small problems in the past and been very impressed with the helpful information available. I now have what seems a more serious problem and hope that someone can advise me.
My problem started when I contacted Microsoft Support regarding a .NetFramework update problem. After many attempts to rectify my problem by email (trying unsuccessfully to remove .NetFramework then install Windows Installer 4.5 which also refused to start) I was given instructions to repair windows using the XP CD.
After carrying out the repair and the computer starting to boot up it got to the Windows XP screen and after approx 15-20 seconds a blue screen flashed up for milliseconds switched off and started to reboot and did the same again. I think it would have carried on for ever or till it did some serious damage so I stoppped it.
I was unable to read more than one word at a time on the blue screen.
I am now in a situation where I am unable to email to Microsoft. I have managed to get on the internet using a CD of freeware programs that includes a Mini XP but am unable to work out how to email using it.
Could someone suggest what I might try next. My computer is 5-6 years old now but still meets my requirements and although I had the update problems with .NetFramework it was working fine.
Things I have tried myself so far are removing memory cards and trying them individually, disconnected second hard drive, floppy drive and DVDRW. I have also
removed many programs (I think) using the Mini XP. I have also tried the XP repair again several times.
I am also unable to boot in safe mode?
My XP CD is SP1a my hard drive is 320gb will they be compatable?
Many thanks in anticipation
Danny