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Unable to log in on forum page

Discussion in 'Site Feedback and Suggestions' started by captaincranky, Aug 27, 2009.

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  1. captaincranky TechSpot Addict Posts: 8,801   +285

    I can still log on to Techspot at the site login, but not a the forum level.
    When I attempt to log in directly to the forum area, I get a blank page, and a "done" message from Firefox.

    Is this a fault in FF?

    Is this a fault in the site?

    Or possibly have I been banned and someone forgot to tell me?
  2. strategic TechSpot Paladin Posts: 1,274

    Come on now...
    Honestly, why would anyone ban you???
    Since we use same versions of FF and noscript, maybe the noscript update screwed things up?
    You most likely would know that, but I had similar situations with the Noscript. :)
  3. Ritwik7 TechSpot Chancellor Posts: 2,281   +6

    I'm having exactly the same issue.
  4. captaincranky TechSpot Addict Posts: 8,801   +285

    Honestly, I'm just so insecure, there are days when I can't think of a reason why anyone wouldn't want to ban me.
    I haven't updated to the latest version of either NoScript or FF
    This is also true when I try to log on with IE7. Now, be nice to NoScript.
    And lastly corroboration, affirmation, and vindication from RitWik
  5. Julio Franco TechSpot Editor Posts: 6,055   +121

    This could be due to a recent change we made on the forum login system, please bare with us and use the main site login form for the time being.
    http://www.techspot.com/login.html

    Thank you.
  6. jobeard TS Ambassador Posts: 12,235   +123

    hm; I can still directly access a forum post from the email updates and get shown as
    my login handle.

    While I'm on FF 2.0.0.20, the setting of the cookies is all that was required.
    For completeness, I do not use NoScript.
     
  7. Julio Franco TechSpot Editor Posts: 6,055   +121

    We have turned to the original login code, I will let you know when we upload our changes again to make sure it's working correctly for all of you. Thanks!
  8. Julio Franco TechSpot Editor Posts: 6,055   +121

    We have turned back on our changes to the vbulletin login system.

    I would like to kindly ask you to help us troubleshooting the system by logging out and then logging back in using the vbulletin login form at the top of the forum pages.

    Please report back to this thread if everything works well for you (or if it doesn't). I will explain later on what the change is all about.

    If you can't log in, use the main site login form: http://www.techspot.com/login.html

    Thanks for your help!
  9. captaincranky TechSpot Addict Posts: 8,801   +285

    The forum login is now working perfectly.

    This is with FF 3.51, No Script is active , with only Techspot script approved.

    Also,I cleaned the system with CCleaner, and Advanced System care after exiting the browser, to completely eliminate the possibility of a TS cookie still being on my system.

    So we're golden, Thanks Julio.
  10. jobeard TS Ambassador Posts: 12,235   +123

    good to go; out and back in nicely :)
  11. Julio Franco TechSpot Editor Posts: 6,055   +121

    Awesome. Thanks for your help troubleshooting. If a few more users can report on the same I will appreciate it.

    The change was about including our main site cookie in the forum login. It may have happened to you before that you had to log in twice (forum and main site) if you used the vbulletin form, but no more :).
  12. Matthew TechSpot Staff Posts: 5,893   +53

    I tried logging into the forum on my phone around the same time that captaincranky created this thread. It failed. I was able to log in today, though.

    Hardly definitive or conclusive but, take it as you may :).