H there, Here is a new one, which I hope to solve (this is for my personal computer, which I never posted about before). I have tried upgrading my Windows XP SP1, with service pack 2, and after all the time downloading and installing, I was forced to remove it. Towards the end of the install (this also happened when attempting to install SP3 also-same thing), the window would display 'cleanup up files from install' for over 15 minutes, then finally restart the computer. After restart, a screen comes up asking me to boot in safe mode, safe mode w/networking, normally, last known good menu, etc., etc. When booting in safe mode, it would show I had SP2 (or SP3) but I could not run windows normally with it. The biggest problem (my fault) I didn't install it right away ( I purchased it just when SP2 was originally released), because it had bugs that neede to be worked out, and even Microsoft said to stay away from it temporarily. Otherwise I could have simply picked up the computer, take it back to the store (which I will never buy another computer again for their lack of support on this) and throw it at them. I've heard before something about enabling or disabling DEP (data execution policy) but Windows XP doesn't have that option, XP Pro does. Does anyone know of a solution, would the DEP thing work, in which case all I need to do is install XP Pro to do that, or would there be a different problem altogether? Computer is a Cicero, AMD Athlon 64 processor 3000+ 2.00GHz 448MB RAM. VIA/S3G UniChromell Graphics, Internal DAC, 64MB. (May not be the greatest, but for word processing and internet usage, it's far more than enough). .