TechSpot

Understanding error messages

By Rezol
Nov 13, 2010
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  1. Hello.
    Recently my PC have been crashing when running some heavier games. At first I thought it was just because of overheating, but I'm starting to suspect this is not the case. I have been able to play these games for hours before, so it's not a matter of insufficient hardware.

    I googles parts of the error signature from the error report created after every crash and found a thread here about similar problems.

    It seems people here know much more about this than I do, so I'm wondering if somebody would mind looking this up:

    BCCode : 1000007f BCP1 : 00000008 BCP2 : BA348D70 BCP3 : 00000000
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 256_1

    There was also a sysdata.xml and a .dmp file created, if these are needed I'd be happy to send them.

    Thank you in advance.
     
  2. Macboatmaster

    Macboatmaster TS Member Posts: 79

    Download this please
    http://www.nirsoft.net/utils/bluescreenview_setup.exe

    It is Blue Screen View
    No installation required.
    Double click on BlueScreenView.exe file to run the program.
    When scanning is done, go Edit>Select All.
    Go File>Save Selected Items, and save the report as BSOD.txt.
    Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
     
  3. Rezol

    Rezol TS Rookie Topic Starter Posts: 22

    Thank you Macboatmaster.
    I noticed that "1000007f" occured more that once in the Bug Check column, and the string related to the code is "UNEXPECTED_KERNEL_MODE_TRAP"

    Here is the contents of BSOD.txt:

    ==================================================
    Dump File : Mini071110-01.dmp
    Crash Time : 2010-07-11 16:38:18
    Bug Check String : MACHINE_CHECK_EXCEPTION
    Bug Check Code : 0x0000009c
    Parameter 1 : 0x00000000
    Parameter 2 : 0xba354050
    Parameter 3 : 0xb66b4000
    Parameter 4 : 0x00000145
    Caused By Driver : hal.dll
    Caused By Address : hal.dll+5bfb
    File Description : Hardware Abstraction Layer DLL
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.5512 (xpsp.080413-2111)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini071110-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini071010-01.dmp
    Crash Time : 2010-07-10 19:18:27
    Bug Check String : MACHINE_CHECK_EXCEPTION
    Bug Check Code : 0x0000009c
    Parameter 1 : 0x00000000
    Parameter 2 : 0xba354050
    Parameter 3 : 0xb269c000
    Parameter 4 : 0x00000175
    Caused By Driver : hal.dll
    Caused By Address : hal.dll+5bfb
    File Description : Hardware Abstraction Layer DLL
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.5512 (xpsp.080413-2111)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini071010-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini103110-01.dmp
    Crash Time : 2010-10-31 12:02:30
    Bug Check String : DRIVER_POWER_STATE_FAILURE
    Bug Check Code : 0x0000009f
    Parameter 1 : 0x00000500
    Parameter 2 : 0x00000002
    Parameter 3 : 0x886bae68
    Parameter 4 : 0x8af44940
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+22f43
    File Description : NT:s kernel och system
    Product Name : Operativsystemet Microsoft® Windows®
    Company : Microsoft Corporation
    File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini103110-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini082410-01.dmp
    Crash Time : 2010-08-24 10:03:32
    Bug Check String : DRIVER_POWER_STATE_FAILURE
    Bug Check Code : 0x0000009f
    Parameter 1 : 0x00000500
    Parameter 2 : 0x00000002
    Parameter 3 : 0x89c955b8
    Parameter 4 : 0x8aeb7d98
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+22f43
    File Description : NT:s kernel och system
    Product Name : Operativsystemet Microsoft® Windows®
    Company : Microsoft Corporation
    File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini082410-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini082210-01.dmp
    Crash Time : 2010-08-22 12:40:55
    Bug Check String : DRIVER_POWER_STATE_FAILURE
    Bug Check Code : 0x0000009f
    Parameter 1 : 0x00000500
    Parameter 2 : 0x00000002
    Parameter 3 : 0x89c64a50
    Parameter 4 : 0x8aedad98
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+22f43
    File Description : NT:s kernel och system
    Product Name : Operativsystemet Microsoft® Windows®
    Company : Microsoft Corporation
    File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini082210-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini082010-01.dmp
    Crash Time : 2010-08-20 17:49:06
    Bug Check String : DRIVER_POWER_STATE_FAILURE
    Bug Check Code : 0x0000009f
    Parameter 1 : 0x00000500
    Parameter 2 : 0x00000002
    Parameter 3 : 0x8884d9c0
    Parameter 4 : 0x8af49d98
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+22f43
    File Description : NT:s kernel och system
    Product Name : Operativsystemet Microsoft® Windows®
    Company : Microsoft Corporation
    File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini082010-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini081810-01.dmp
    Crash Time : 2010-08-18 15:20:38
    Bug Check String : DRIVER_POWER_STATE_FAILURE
    Bug Check Code : 0x0000009f
    Parameter 1 : 0x00000500
    Parameter 2 : 0x00000002
    Parameter 3 : 0x89917b50
    Parameter 4 : 0x8af54940
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+22f43
    File Description : NT:s kernel och system
    Product Name : Operativsystemet Microsoft® Windows®
    Company : Microsoft Corporation
    File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini081810-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini081310-01.dmp
    Crash Time : 2010-08-13 22:51:43
    Bug Check String : DRIVER_POWER_STATE_FAILURE
    Bug Check Code : 0x0000009f
    Parameter 1 : 0x00000500
    Parameter 2 : 0x00000002
    Parameter 3 : 0x88750b68
    Parameter 4 : 0x8af4b940
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+22f43
    File Description : NT:s kernel och system
    Product Name : Operativsystemet Microsoft® Windows®
    Company : Microsoft Corporation
    File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini081310-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini081010-01.dmp
    Crash Time : 2010-08-10 18:05:00
    Bug Check String : BAD_POOL_CALLER
    Bug Check Code : 0x000000c2
    Parameter 1 : 0x00000041
    Parameter 2 : 0x89e0d000
    Parameter 3 : 0x00009c0d
    Parameter 4 : 0x000cff8f
    Caused By Driver : PCTAppEvent.sys
    Caused By Address : PCTAppEvent.sys+4ca
    File Description : PC Tools App Monitor Driver
    Product Name : PC Tools App Monitor Driver
    Company : PC Tools
    File Version : 1, 0, 0, 46
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini081010-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini080209-04.dmp
    Crash Time : 2009-08-02 21:07:17
    Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
    Bug Check Code : 0x000000ea
    Parameter 1 : 0x8aeb06a8
    Parameter 2 : 0x8ab43aa0
    Parameter 3 : 0x89f288f0
    Parameter 4 : 0x00000001
    Caused By Driver : nv4_disp.dll
    Caused By Address : nv4_disp.dll+164993
    File Description : NVIDIA Compatible Windows 2000 Display driver, Version 100.95
    Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 100.95
    Company : NVIDIA Corporation
    File Version : 6.14.11.0095
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini080209-04.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini080209-02.dmp
    Crash Time : 2009-08-02 12:14:59
    Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
    Bug Check Code : 0x000000ea
    Parameter 1 : 0x89cdba00
    Parameter 2 : 0x89b6f4a8
    Parameter 3 : 0x8a1760e0
    Parameter 4 : 0x00000001
    Caused By Driver : nv4_disp.dll
    Caused By Address : nv4_disp.dll+164993
    File Description : NVIDIA Compatible Windows 2000 Display driver, Version 100.95
    Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 100.95
    Company : NVIDIA Corporation
    File Version : 6.14.11.0095
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini080209-02.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini031510-01.dmp
    Crash Time : 2010-03-15 19:28:51
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x10000050
    Parameter 1 : 0xe833d000
    Parameter 2 : 0x00000001
    Parameter 3 : 0x8053a8e3
    Parameter 4 : 0x00000001
    Caused By Driver : win32k.sys
    Caused By Address : win32k.sys+36ee6
    File Description : Win32-drivrutin för flera användare
    Product Name : Operativsystemet Microsoft® Windows®
    Company : Microsoft Corporation
    File Version : 5.1.2600.6033 (xpsp_sp3_gdr.100831-1644)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini031510-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini021310-01.dmp
    Crash Time : 2010-02-13 16:02:08
    Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
    Bug Check Code : 0x10000050
    Parameter 1 : 0xbd40f000
    Parameter 2 : 0x00000001
    Parameter 3 : 0x8053a8d3
    Parameter 4 : 0x00000000
    Caused By Driver : win32k.sys
    Caused By Address : win32k.sys+36ee6
    File Description : Win32-drivrutin för flera användare
    Product Name : Operativsystemet Microsoft® Windows®
    Company : Microsoft Corporation
    File Version : 5.1.2600.6033 (xpsp_sp3_gdr.100831-1644)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini021310-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini080409-01.dmp
    Crash Time : 2009-08-04 22:43:42
    Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000007e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0xbfb459be
    Parameter 3 : 0xb089b8c0
    Parameter 4 : 0xb089b5bc
    Caused By Driver : nv4_disp.dll
    Caused By Address : nv4_disp.dll+1709be
    File Description : NVIDIA Compatible Windows 2000 Display driver, Version 100.95
    Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 100.95
    Company : NVIDIA Corporation
    File Version : 6.14.11.0095
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini080409-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini080209-03.dmp
    Crash Time : 2009-08-02 16:04:57
    Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000007e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0xbfac834c
    Parameter 3 : 0xaf129c4c
    Parameter 4 : 0xaf129948
    Caused By Driver : nv4_disp.dll
    Caused By Address : nv4_disp.dll+f334c
    File Description : NVIDIA Compatible Windows 2000 Display driver, Version 100.95
    Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 100.95
    Company : NVIDIA Corporation
    File Version : 6.14.11.0095
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini080209-03.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini080209-01.dmp
    Crash Time : 2009-08-01 23:21:04
    Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000007e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0xbfac834c
    Parameter 3 : 0xb1552c4c
    Parameter 4 : 0xb1552948
    Caused By Driver : nv4_disp.dll
    Caused By Address : nv4_disp.dll+f334c
    File Description : NVIDIA Compatible Windows 2000 Display driver, Version 100.95
    Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 100.95
    Company : NVIDIA Corporation
    File Version : 6.14.11.0095
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini080209-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini111310-02.dmp
    Crash Time : 2010-11-13 16:33:14
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x1000007f
    Parameter 1 : 0x00000008
    Parameter 2 : 0xba348d70
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : atikvmag.dll
    Caused By Address : atikvmag.dll+30ce2
    File Description : Virtual Command And Memory Manager
    Product Name : Virtual Command And Memory Manager
    Company : ATI Technologies Inc.
    File Version : 6.14.10.0138
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini111310-02.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini111310-01.dmp
    Crash Time : 2010-11-13 16:21:50
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x1000007f
    Parameter 1 : 0x00000008
    Parameter 2 : 0xba348d70
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : atikvmag.dll
    Caused By Address : atikvmag.dll+30ce2
    File Description : Virtual Command And Memory Manager
    Product Name : Virtual Command And Memory Manager
    Company : ATI Technologies Inc.
    File Version : 6.14.10.0138
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini111310-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini111210-05.dmp
    Crash Time : 2010-11-12 18:09:21
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x1000007f
    Parameter 1 : 0x00000008
    Parameter 2 : 0x80042000
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : atikvmag.dll
    Caused By Address : atikvmag.dll+30ce2
    File Description : Virtual Command And Memory Manager
    Product Name : Virtual Command And Memory Manager
    Company : ATI Technologies Inc.
    File Version : 6.14.10.0138
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini111210-05.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini111210-04.dmp
    Crash Time : 2010-11-12 17:48:42
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x1000007f
    Parameter 1 : 0x00000008
    Parameter 2 : 0xba340d70
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : atikvmag.dll
    Caused By Address : atikvmag.dll+30ce2
    File Description : Virtual Command And Memory Manager
    Product Name : Virtual Command And Memory Manager
    Company : ATI Technologies Inc.
    File Version : 6.14.10.0138
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini111210-04.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini111210-03.dmp
    Crash Time : 2010-11-12 12:25:59
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x1000007f
    Parameter 1 : 0x00000008
    Parameter 2 : 0xba348d70
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : atikvmag.dll
    Caused By Address : atikvmag.dll+30ce2
    File Description : Virtual Command And Memory Manager
    Product Name : Virtual Command And Memory Manager
    Company : ATI Technologies Inc.
    File Version : 6.14.10.0138
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini111210-03.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini111210-02.dmp
    Crash Time : 2010-11-12 12:19:47
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x1000007f
    Parameter 1 : 0x00000008
    Parameter 2 : 0x80042000
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : atikvmag.dll
    Caused By Address : atikvmag.dll+28a4c
    File Description : Virtual Command And Memory Manager
    Product Name : Virtual Command And Memory Manager
    Company : ATI Technologies Inc.
    File Version : 6.14.10.0138
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini111210-02.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini111210-01.dmp
    Crash Time : 2010-11-12 12:00:41
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x1000007f
    Parameter 1 : 0x00000008
    Parameter 2 : 0xba350d70
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : atikvmag.dll
    Caused By Address : atikvmag.dll+28a4c
    File Description : Virtual Command And Memory Manager
    Product Name : Virtual Command And Memory Manager
    Company : ATI Technologies Inc.
    File Version : 6.14.10.0138
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini111210-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini110210-01.dmp
    Crash Time : 2010-11-02 11:18:12
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x1000007f
    Parameter 1 : 0x00000008
    Parameter 2 : 0xba350d70
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : atikvmag.dll
    Caused By Address : atikvmag.dll+30ce2
    File Description : Virtual Command And Memory Manager
    Product Name : Virtual Command And Memory Manager
    Company : ATI Technologies Inc.
    File Version : 6.14.10.0138
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini110210-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini110110-03.dmp
    Crash Time : 2010-11-01 21:53:51
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x1000007f
    Parameter 1 : 0x00000008
    Parameter 2 : 0xba340d70
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : atikvmag.dll
    Caused By Address : atikvmag.dll+30ce2
    File Description : Virtual Command And Memory Manager
    Product Name : Virtual Command And Memory Manager
    Company : ATI Technologies Inc.
    File Version : 6.14.10.0138
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini110110-03.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini110110-02.dmp
    Crash Time : 2010-11-01 12:32:08
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x1000007f
    Parameter 1 : 0x00000008
    Parameter 2 : 0x80042000
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : atikvmag.dll
    Caused By Address : atikvmag.dll+28a4c
    File Description : Virtual Command And Memory Manager
    Product Name : Virtual Command And Memory Manager
    Company : ATI Technologies Inc.
    File Version : 6.14.10.0138
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini110110-02.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini110110-01.dmp
    Crash Time : 2010-11-01 12:01:13
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x1000007f
    Parameter 1 : 0x00000008
    Parameter 2 : 0xba350d70
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : atikvmag.dll
    Caused By Address : atikvmag.dll+28a4c
    File Description : Virtual Command And Memory Manager
    Product Name : Virtual Command And Memory Manager
    Company : ATI Technologies Inc.
    File Version : 6.14.10.0138
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini110110-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini103110-03.dmp
    Crash Time : 2010-10-31 12:35:49
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x1000007f
    Parameter 1 : 0x00000008
    Parameter 2 : 0xba340d70
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : atikvmag.dll
    Caused By Address : atikvmag.dll+28a4c
    File Description : Virtual Command And Memory Manager
    Product Name : Virtual Command And Memory Manager
    Company : ATI Technologies Inc.
    File Version : 6.14.10.0138
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini103110-03.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini103110-02.dmp
    Crash Time : 2010-10-31 12:26:08
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x1000007f
    Parameter 1 : 0x00000008
    Parameter 2 : 0x80042000
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : atikvmag.dll
    Caused By Address : atikvmag.dll+30ce2
    File Description : Virtual Command And Memory Manager
    Product Name : Virtual Command And Memory Manager
    Company : ATI Technologies Inc.
    File Version : 6.14.10.0138
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini103110-02.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini102510-02.dmp
    Crash Time : 2010-10-25 16:57:22
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x1000007f
    Parameter 1 : 0x00000008
    Parameter 2 : 0x80042000
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : atikvmag.dll
    Caused By Address : atikvmag.dll+30ce2
    File Description : Virtual Command And Memory Manager
    Product Name : Virtual Command And Memory Manager
    Company : ATI Technologies Inc.
    File Version : 6.14.10.0138
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini102510-02.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini102510-01.dmp
    Crash Time : 2010-10-25 16:13:18
    Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
    Bug Check Code : 0x1000007f
    Parameter 1 : 0x00000008
    Parameter 2 : 0xba340d70
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver : atikvmag.dll
    Caused By Address : atikvmag.dll+28a4c
    File Description : Virtual Command And Memory Manager
    Product Name : Virtual Command And Memory Manager
    Company : ATI Technologies Inc.
    File Version : 6.14.10.0138
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini102510-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini100510-01.dmp
    Crash Time : 2010-10-05 12:30:22
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0xbf2afba0
    Parameter 3 : 0xa5ed7a58
    Parameter 4 : 0x00000000
    Caused By Driver : ati3duag.dll
    Caused By Address : ati3duag.dll+99ba0
    File Description : ati3duag.dll
    Product Name : ATI Technologies Inc. Radeon DirectX Universal Driver
    Company : ATI Technologies Inc.
    File Version : 6.14.10.0779
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini100510-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini081909-05.dmp
    Crash Time : 2009-08-19 19:49:32
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0xbaa4dcae
    Parameter 3 : 0xb0867b0c
    Parameter 4 : 0x00000000
    Caused By Driver : AmdLLD.sys
    Caused By Address : AmdLLD.sys+5cae
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini081909-05.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini081909-04.dmp
    Crash Time : 2009-08-19 11:29:26
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0xbaa4dcae
    Parameter 3 : 0xb0c96b0c
    Parameter 4 : 0x00000000
    Caused By Driver : AmdLLD.sys
    Caused By Address : AmdLLD.sys+5cae
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini081909-04.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini081909-03.dmp
    Crash Time : 2009-08-19 11:27:19
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0xbaa4dcae
    Parameter 3 : 0xb0c86b0c
    Parameter 4 : 0x00000000
    Caused By Driver : AmdLLD.sys
    Caused By Address : AmdLLD.sys+5cae
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini081909-03.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini081909-02.dmp
    Crash Time : 2009-08-19 11:12:57
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0xbaa8dcae
    Parameter 3 : 0xb0c96b0c
    Parameter 4 : 0x00000000
    Caused By Driver : AmdLLD.sys
    Caused By Address : AmdLLD.sys+5cae
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini081909-02.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini081909-01.dmp
    Crash Time : 2009-08-19 11:09:26
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0xbaa9dcae
    Parameter 3 : 0xb0c86b0c
    Parameter 4 : 0x00000000
    Caused By Driver : AmdLLD.sys
    Caused By Address : AmdLLD.sys+5cae
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini081909-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini123101-01.dmp
    Crash Time : 2001-12-31 23:01:39
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0xbaaadcae
    Parameter 3 : 0xb05c6b0c
    Parameter 4 : 0x00000000
    Caused By Driver : AmdLLD.sys
    Caused By Address : AmdLLD.sys+5cae
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini123101-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini010500-01.dmp
    Crash Time : 2000-01-05 02:17:55
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0xbaa8dcae
    Parameter 3 : 0xb0bc1b0c
    Parameter 4 : 0x00000000
    Caused By Driver : AmdLLD.sys
    Caused By Address : AmdLLD.sys+5cae
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini010500-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini100110-01.dmp
    Crash Time : 2010-10-01 17:35:08
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x100000d1
    Parameter 1 : 0x6d4b2306
    Parameter 2 : 0x00000002
    Parameter 3 : 0x00000000
    Parameter 4 : 0xa5b07eb6
    Caused By Driver : PCTAppEvent.sys
    Caused By Address : PCTAppEvent.sys+3eb6
    File Description : PC Tools App Monitor Driver
    Product Name : PC Tools App Monitor Driver
    Company : PC Tools
    File Version : 1, 0, 0, 46
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini100110-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 2600
    ==================================================
     
  4. Rezol

    Rezol TS Rookie Topic Starter Posts: 22

    I'm also updating to the latest ATI drivers, from version 8.771.0.0000 to 8.780.0.0000 at the moment.

    It seems my post got lost somewhere. I'm attaching the .txt file instead.
     

    Attached Files:

  5. Macboatmaster

    Macboatmaster TS Member Posts: 79

    Go to the Nvidia site HERE
    http://www.nvidia.co.uk/Download/Scan.aspx?lang=en-uk and let it find your correct drivers.
    You either have a hardware - graphics card fault.
    A memory fault - check your ram.
    OR it may be that you have a temp, problem.

    After checking your drivers, reduce hardware acceleration. See if that helps.
     
  6. Rezol

    Rezol TS Rookie Topic Starter Posts: 22

    "We're sorry, the NVIDIA Smart Scan does not support your system at this time."

    Why would I even need to go to the nVidia site to update my ATI drivers?
    Could be something with the graphics card. I'll give the game another shot now after the update. Maybe see if I can borrow another card and see what happens.
    I ran MemTest for 30 minutes without errors.
    Temp. problem is very unlikely, I have monitored my temperatures (Sys, CPU, GPU) in-game and the levels were normal. Well, maybe it's time to clean the bottom fan.

    First attempt will be with no acceleration at all, increasing after each successful run.
     
  7. Macboatmaster

    Macboatmaster TS Member Posts: 79

    I have just realised now and I apologise for not spotting it before that your dump files produced by blue screen view go back as shown here.. to 2009. Clear your dump records and then we know we are getting the relevant information.
    You will NOW know why I said check the driver.

    Dump File : Mini080209-04.dmp

    Crash Time : 2009-08-02 21:07:17

    Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER

    Bug Check Code : 0x000000ea

    Parameter 1 : 0x8aeb06a8

    Parameter 2 : 0x8ab43aa0

    Parameter 3 : 0x89f288f0

    Parameter 4 : 0x00000001

    Caused By Driver : nv4_disp.dll

    Caused By Address : nv4_disp.dll+164993

    File Description : NVIDIA Compatible Windows 2000 Display driver, Version 100.95

    Product Name : NVIDIA Compatible Windows 2000 Display driver, Version 100.95

    Company : NVIDIA Corporation

    File Version : 6.14.11.0095

    Processor : 32-bit

    Computer Name :

    Full Path : C:\WINDOWS\Minidump\Mini080209-04.dmp

    Processors Count : 4

    Major Version : 15

    Minor Version : 2600
     
  8. Rezol

    Rezol TS Rookie Topic Starter Posts: 22

    Okay, so now I encountered the crash again, after raising the hardware acceleration at the 4th notch.

    Bug check string says "UNEXPECTED_KERNEL_MODE_TRAP", I'm attaching the dump.
     

    Attached Files:

  9. Macboatmaster

    Macboatmaster TS Member Posts: 79

    It is, I am reasonably certain, the driver, or the hardware for the graphics or a memory issue.

    I still CANNOT understand why we have the error report I listed in my post 7.

    I would run at the START, run and type "sfc /scannow".
    It will not report a result, unless system files cannot be repaired. You may be asked for the XP CD.
     
  10. Rezol

    Rezol TS Rookie Topic Starter Posts: 22

    I suppose it could be the two latest driver updates from ATI that have been malfunctioning.

    The error report in post 7 must be from the last time my PC crashed before I got this ATI card instead of the nVidia card back then. Is it possible that old nVidia drivers are still installed and somehow intefering with the ATI drivers?

    I don't have my XP CD available at the moment, but if we haven't solved the problem by the time I have it I'll run the scan.
     
  11. Rezol

    Rezol TS Rookie Topic Starter Posts: 22

     
  12. Rezol

    Rezol TS Rookie Topic Starter Posts: 22

    So it seems the file atikvmag.dll is behind all the latest crashes. Is it worth a try to download that file from an online dll library and see if it works?
     
  13. Macboatmaster

    Macboatmaster TS Member Posts: 79

    THe answer to your post 10 is YES. very possible - uninstall them.

    Double fault
    A double fault occurs when an exception occurs while trying to call the handler for a prior exception. Normally, the two exceptions can be handled serially, however there are several exceptions that cannot be handled serially and in this situation the processor signals a double fault. The two primary causes for this are hardware and kernel stack overflows. Hardware problems are usually related to CPU, RAM, or bus. Kernel stack overflows are almost always caused by faulty kernel-mode drivers.

    I would not advice downloading dll files from a library.

    I know you do not agree but I still say that the problem is
    1. A driver
    2. The graphics card
    3. Temperatures.
    4. Ram

    Memtest is OK but there is nothing as good as a physical test. If you have the ability, take out ram and try with just two sticks, if you have four. and then replace etc to ascertain beyond doubt that ram is not the cause. Remember if you have dual core porcessor, with the dual core ram that you will have to arrange in the correct layout. You can of course run single core but you will have to populate the
    correct slot, otherwise the ram will not be seen.


    You may wish to try this first. Who Crashed frequently provides the exact cause of the problem.
    http://www.resplendence.com/whocrashed.
     
  14. Rezol

    Rezol TS Rookie Topic Starter Posts: 22

    I found both nVidia drivers and something more interesting - nVidia PhysX drivers. I have no clue why they are installed as I have never had a PhysX compatible card.
    Furthermore, I believe that some of the crashes may be physics related, so I'll uninstall this and see what happens. Also, I'm installing Who Crashed just in case.
     
  15. Rezol

    Rezol TS Rookie Topic Starter Posts: 22

    On Sun 2010-11-14 11:13:09 your computer crashed
    This was likely caused by the following module: atikvmag.dll
    Bugcheck code: 0x1000007F (0x8, 0xBA348D70, 0x0, 0x0)
    Error: UNEXPECTED_KERNEL_MODE_TRAP_M
    Dump file: C:\WINDOWS\Minidump\Mini111410-03.dmp
    file path: C:\WINDOWS\system32\atikvmag.dll
    product: Virtual Command And Memory Manager
    company: ATI Technologies Inc.
    description: Virtual Command And Memory Manager


    Nothing different here from when using BlueScreenView. But I'm getting more and more certain that the nVidia graphics and physics drivers are interfering with the ATI drivers.
     
  16. Rezol

    Rezol TS Rookie Topic Starter Posts: 22

    Another crash, this time with nVidia drivers removed. I'll test the RAM as soon as possible (probably not within a week or so).
    I have 6GB of RAM installed, but my OS can only use half of this. Would it make a difference if I took out the unused ones?
    Can it be related to having a quad core processor?
     
  17. Macboatmaster

    Macboatmaster TS Member Posts: 79

    I have reviewed the situation and I do not now thinki it was the Nvidia driver.
    Reason - the crash reports do not NOW include the Nvidia driver.
    However the same crash reports ie: STOP Errors for Kernel are being received with the ati graphics.
    It therefore must surely indicate that the fault is NOT the graphics hardware, as this would require the extremely unlikely circumstance that both the Nvidia and the ati card are faulty.
    Neither do I think it is the driver for the card or the system files.
    The fact that these are indicated does not of course mean that this is the cause of the error. It simply occurs when they are accessing the resources of the kernel.

    It is as I said before either
    RAM - have you tweaked voltages etc.
    Processor - you have not overclocked have you.
    Temps, but you say these are OK.

    Have you checked Start, programs, accessories, system tools, system info. Check for problem devices, conflicts etc using the left hand pane and then on the Tools tab, DirectXDiagnostics - display and call for report.
    It maybe that the lowering of the hardware acceleration, if as you say was successful, leads us to the
    temp and ram question.
    What have you used to check temps.
    Speedfan is good.
    http://www.almico.com/speedfan.php

    Re ram, there is NO unused set it is simply that 32bit windows can only se 3.2Gb
     
  18. Rezol

    Rezol TS Rookie Topic Starter Posts: 22

    I can not remember having clocked the RAM. However, I sometimes use ASUS software to overclock the CPU, but everything should be at standard values at this time.

    As for the temps, I use more ASUS software that monitors fan speeds, CPU and system temps, voltages, etc.
    For the GPU I have a plugin for my G15 keyboard that shows real time voltage, clock speed, temp, and load percentage.
     
  19. Rezol

    Rezol TS Rookie Topic Starter Posts: 22

    I found one category named "Conflicts/sharing" (or whatever the english version of Windows calls it) which I assumed was the right place to look.
    This is what I found:

    [​IMG]

    The Problem devices category was empty, DirectX diagnostics showed no error from what I understand.

    I also scanned for files without a verified signature, and found these:

    [​IMG]
     
  20. Rezol

    Rezol TS Rookie Topic Starter Posts: 22

    I downloaded Uniblue RegistryBooster which found 2474 errors in the registry. Mostly incorrect paths, but I'm letting the program repair anything, just in case.
     
  21. Macboatmaster

    Macboatmaster TS Member Posts: 79

    That is probably the worst move you could have made, over 2000 registry entries found that required attention - RUBBISH
    If you do not regret it I will be amazed..
    See my post on registry cleaners. here.
    http://www.techspot.com/vb/topic155894.html

    My URGENT advice is to reatore to a point just before you installed this rubbish.

    It is your computer and the decision is yours.
     
  22. Rezol

    Rezol TS Rookie Topic Starter Posts: 22

    I'll trust you. Good thing I made a backup first.

    Moving on, did you have any comments on the screenshots in post 19, or is that nothing to worry about?
     
  23. Rezol

    Rezol TS Rookie Topic Starter Posts: 22

    I'm also wondering, is it possible that WindowBlinds or DisplayFusion can have anything to do with this?
     
  24. Macboatmaster

    Macboatmaster TS Member Posts: 79

    Uniblue Registry Booster - comment from a trusted tech on another site I work on.
    He ran the programme on a test machine on which had just ben installed Microsoft Office 2007. THat was the ONLY installation, other than the Windows. It found 1747 errors.
    "You can run a scan with Uniblue Registry Booster on a pristine clean computer and it'll display several hundred "errors". That's to intimidate and entice you to buy it. And the end result of using it will be broken programs and a damaged operating system."

    Stay completely away from cleaner/booster/optimizer/tuneup type programs, no matter what they claim they can do.
     
  25. Macboatmaster

    Macboatmaster TS Member Posts: 79

    The first three are MIcrosoft Installer service related.
    The next two are Nvidia and the last is related to the DVD/CD drive system.


    I do not think we are going anywhere until you have eliminated RAM, System files checker, etc.
    The sharing of resources does not raise any alarms to me.
     


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