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Uninstalling Norton and Live Update

By odriscoll27
Aug 19, 2011
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  1. Hi,

    I have recently been given a laptop to mend which has a faulty screen and needs some of the software removing. Replacing the screen was easy but now i have come a cropper with the software. The laptop is runnin Windows XP Home.

    The Software
    the software in question is Norton Internet Security Suite 2004 and the Liveupdate. I have tried the obv usual method of going into control panel and going to add/remove programs but I only have the option of uninstalling the Live Update. I tried to do this but i couldn't as i needed to uninstall Norton Internet Security Suite first. Of course if being Norton it was not in the add/remove programs list (i hate norton with a passion).


    What i did find...
    Doing a quick search on the computer i found some uninstallation files Under "C:\Program Files\Common Files\Symantec\" However it would only give me the option to uninstall Norton Antivirus. I did this hopeing it would help but it hasnt. Now Norton keeps telling me every 5 minutes or so that my Antivirus is out of date and i have no idea how to turn the alert off.


    Other Information
    The laptop is a Packard Bell Easynote E6307 with Windows XP Home pre-sintalled. Naturally under Admin Controls ->Computer Management->Storage i can see a HDD Drive called "Backup" which i belive Packard Bell are using to back drivers up ect but i cannot see it under My Comptuer ???? Also it the "Backup" drive has been formatted as FAT32 as opposed to NTFS


    I am really confused as what to do as there are lots of irreplaceable photos etc on the laptop which cannot be replace and im reluctant to re-install windows because of it. Any help in removing Norton would be really appreciated though worst case scenario i will have a lot of backing up to do and just re-install windows.



    Thanks in advance
    James
     
  2. mailpup

    mailpup TS Special Forces Posts: 6,979   +362

  3. odriscoll27

    odriscoll27 TS Rookie Topic Starter Posts: 66

    Thanks mailpup will try that and let you know :)
     

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