Well I ain't seen this one before: My friend's laptop is having a rather major problem with an xp install. After getting the blue screen of death on his past install he decided to try the reinstall to fix everything. When he tried to he got what was shown on the picture above. At great cost he then formatted his hd using a ntfs dos format jobby (because he thought it may help) and now there is no operating system there at all, and he... we can't install xp. The machine is currently an oversized doorstop. So guys what is the problem here? The machine is a couple of years old Medion laptop. I was wondering if it was a sata drive problem. The bios recognises that there's a Western Digital hd in there; the xp install doesn't. Could this be a driver problem even if the bios detects the hd? Could I require 3rd party drivers you can install before it gets to the point shown on the picture? If I do need 3rd party drivers how do I find out what the motherboard is in the laptop? How do I also load them in without a floppy drive (whats the process for usb driver installs)? I may be barking up the wrong tree but I'm keen (strangely enough) to help my mate cos I told him I was good at this kind of thing. I am of course not and am therefore a big fat liar! Help me techspot!