Unknown Network Problem

Hi Crazy

Yes that is what a repair install is for keeping all your programs and data.

Boot from your Windows CD and proceed to install. You will get a prompt to Hit R to use Recovery console. Do not chose that one, continue until Windows finds an Existing Installation and offers R to Repair the existing installation. Chose this R. and from there it will look like a normal install.

The Repair of existing installation will fix only the Windows Folder and keep all your data. Everything should be normal when you get back up.

A link to follow: http://www.techspot.com/vb/topic8356.html

Another one for insight: http://pcsupport.about.com/od/operatingsystems/ss/instxprepair1.htm

We never had a HJT so did you have SP3. You should use the same SP level you have on the HD or better.

Did you make a SP3 CD by slipstreaming or install SP3 from downloading the full SP3 or from Windows update.

I am going to assume you only have the SP1 or 2 disk. If you did not have SP3 yet then installing SP3 while Repair installing may also help your original issue.

So here is steps to slipstream, from a working computer with CD burner, this can be done from Vista
Download Autostreamer http://majorgeeks.com/download4444.html
then
Download the full SP3 package: http://www.microsoft.com/downloads/d...displaylang=en

Once you have both of the above it is simple.

With your older XP CD in the CD drive run AutoStreamer and it will ask for the location of the original Windows install CD any version SP1 Sp2, then It will ask for the location of the SP3 file and offer to burn to CD.

Once you have that CD then begin the repair install as above.

If it Repairs then do the 8 Steps as the Repair install may get some malware but not all.

Mike

When I got my computer, Service Pack 2 was installed but I had downloaded and installed Service Pack 3 on my own.

So I ran the repair and the computer is running again. However, MBAM and SAS are still not running.

So I was gonna follow the instructions you left in the previous post but when I chose Safe Mode with Networking, the blue screen showed. I tried simply Safe Mode but after running this list after I select, nothing happens.

But Windows is running perfectly again. So I ran my anti virus, found some infected files, got rid of em. And I ran HijackThis as well, here's the log.

Thanks for all the help you have given me so far.

OK the HJT file looks good.

Don't quit now. To be sure run UPDATE then run MBAM and SAS again. We need to see clean logs.

If so you are finished. If not well... you want them fixed.

I know the scans take a while so schedule it while at work or bed or etc.

Mike

If I can note here that first of all, for a lot of my repair customers, the installation of sp3 has been causing various issues and may or may not be an issue here. Personally I prefer to stick with Sp2. Secondly I would like to suggest Malware Bytes free malware removal tool, as it has worked wonders for me and cleared off a ton of malware programs successfully.

sorry, didnt see the last couple posts as I see MBAM has already been suggested

I have installed XP's SP3 on about 20 systems old and newer. I have not had issues except on one 2003 Compaq desktop. I removed the SP3 install folder per MS's instructions, and reran the SP3 setup successfully. Avast free antivirus, along with Glary Utilities, and CCleaner handle my spyware and other malware duties

I agree with Tmagic650 and have done close to 40 SP3 installs.

You are better off with SP3.

Issues like you speak of occur when SP3 is installed on a dirty system with Malware and/or bad system misconfiguration.

Only as a last resort install SP3 on a system with issues.

System needs to be cleaned of Malware first, Temps and a gentle registry clean like with CCleaner before installing SP3.

Mike

Nice post Mike...
yes, even mild spyware can mess up the XP SP3 installs. Incomplete Windows Updates, can affect SP3. I bet spkenny tells his customer's and friends not to install Vista's SP1 too

Yeah and SP1 is actually more important for Vista than SP3 is to XP SP2.

Mike

If you purchase a new system, that comes with Xp (many manufacturers are still having Xp as an option on some new computers) it comes with Xp SP3

Oh and if you purchase the new Xp CD, guess what? it's SP3 too.

So it can't be counted as bad for you anymore

Update? I'm confused, what update?

That two still don't seem to be running. When I try to run SAS it gives an error report. Nothing shows up when I try MBAM.

Also when I was running CCleaner, it said a certain file was corrupted and I should run chkdsk. I'm having trouble running the chkdsk utility. When I try by right clicking the drive, properties > tools > error checking, I select the two options and then click start but it says Windows could not start the error checking. I tried multiple times, unselecting the two options, still the same.

So I tried it through cmd, I type chkdsk/f/r c:, it says 'Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)', I type Y, restart the computer, and try it again but still the same message. Tried it a few times. I haven't really used chkdsk much before so I may not be doing it right.

One other things I noticed. I ran WinDirStat on the C drive and found something strange.



Well first of all it says my C drive is 678.9 GB when it's really 24 GB. The Windows and Program Files folder's size are way off as well.

Secondly, all those gray parts, majority of all found in the Windows\assembly folder. Is this normal? I've never come across this before and they all have weird extensions. There are also a couple in my Microsoft Office folder under Program Files.

I recently bought a cd for Microsoft Office 2007 and for some reason during installation the blue screen showed up again. After restarting the computer, it simply wouldnt install mentioning some kind of error. In fact the current version of Office I had had vanished. At first I thought the CD was bugged but we ran it on my dads computer, it installed just fine.

I tried installing an old version of Office, it installed but then I noticed that some of those weird files (the gray parts in WinDirStat) were also in the Office folder. So I uninstalled Office, but a few folders containing those weird files aren't getting deleted.

Dang I seem to keep to facing problems after problems o.o I'm thinking I may have to give my windows a fresh reinstall, but I'll keep that as a last resort.

Here in Pakistan, all new systems will come with SP2. SP3 CDs are hardly available here and if they are, it'd be bugged. If one of em is bugged, they're all bugged.

I don't want to take over this thread
But I'll just add

You can run Check Disk from the Windows Xp boot CD

Boot from the Windows CD
Press R when prompted
Log into the Administrator account (usually no password)
By the way, this 1 then press enter (pressing "1" first)

Then on the command line type:

chkdsk c: /f

Then enter

Done

Ok craZy18gurl

That was good info about Disk errors.

Until this point until you informed us of this type error we just fighting Malware.

What I meant about Updating was that everytime you try to run MBAM or SAS that you at least try to update.

First because everyone should as sometimes updates come within hours and you want all the help you can get. And 2nd because you/we will know when we have made progress if it was not working and begins to work/update.

Now either you have a HD going bad or the Malware may have caused this.

So as Kim said in the Run box type or paste the below
chkdsk c: /r
It will want to reboot to complete this and while doing it could take an hour or more.

After the above completes and you are back to the Desktop do the Fixit operation again from post #17. It appears you were going to do this rt before the repair install.

So get the Attachment and run the fixit.cmd.

Then try updating and running MBAM and SAS.

Mike