USB devices stop working on Windows startup

[geno2k3]

When i start the computer i see that the USB devices are receiving power. As soon as the windows logo / loading screen pops up the USB devices die. I get to the user login screen but i cannot do anything because my computer only has usb ports for my mouse/keyboard.

I do not want to reformat my hard drive due to having many family pictures stored on the computer.

What went wrong?

How can i fix it?

Thanks

 

[captaincranky]

What kind of "the computer" is this....?

 

[LookinAround]

As captain requested, pls tell us your specs

And a couple other points
1) See [post=766270]How to recover your folders/files when Windows won’t boot[/post] should you want to first backup your data before troubleshooting.

2) Have you tried booting into Safe Mode? Do you have the same problem?

 

[geno2k3]

Im running windows xp professional home edition.

 

[LookinAround]

1) You should also tell us the make/model of your computer

2) Does the problem also occur when you boot into Safe mode? or just Normal Mode?

3) If Safe Mode works or if you have a PS/2 port available? then you could try See [post=751005]How to Reinstall Your USB Controllers and Motherboard Chipset Drivers[/post]

4) If all else fails, you could also try an XP REPAIR install