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USB devices stop working on Windows startup

By geno2k3
Sep 23, 2010
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  1. When i start the computer i see that the USB devices are receiving power. As soon as the windows logo / loading screen pops up the USB devices die. I get to the user login screen but i cannot do anything because my computer only has usb ports for my mouse/keyboard.

    I do not want to reformat my hard drive due to having many family pictures stored on the computer.

    What went wrong?

    How can i fix it?

    Thanks
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,927   +167

    This could have been caused by a malware infection, driver update or a resent errant Windows Update. Try using a PS2 keyboard and mouse to troubleshoot the possible causes
     


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