USB drive or flash problems? How to cleanup and remove old USB storage drivers

To LookingAround

Hi,

I have exacrly the same problem with Windows7. My problem is interesting because I could never get any imaging device working on my laptop since I upgraded my machine to Windows7. While iPhone syncs with iTunes, I can never see the Pictures folder in iTunes on my computer. Nikon D60 apprears as "Nikon D60" under "Other Devices".

Your postings interested me as I think there are some ghost imaging drives on my machine.

Hi Pankajsingh

And welcome to TechSpot!

I’ll take a look and see if i can help. But when you reply next, could you please start a new thread for your specific problem in the Software and Utilities forum? Click HERE to go to the forum then click Forum Tools->Post a New Thread (Tho your symptoms sound similar I suspect you have different issues then those in the current thread so I prefer to keep your issues in a separate thread. Thanks! )

So. in the new thread

1. Could you elaborate on your statement

> Can you see pictures in other folders? Or is viewing pics only a problem with your iTunes folder?
> What happens and what error message occurs when you try to see pics in the iTunes folder?
> Are you just not able to view pictures? or you mean you can't see the folder itself???
> Have you tried uninstalling then reinstalling the latest version of iTunes?

2. What's your computer make and model?

3. List any Problem Devices

• Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
• Click Problem Devices. Anything appear?
• If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
• On the other hand, if no devices are listed, tell me so

I'll look for your reply in the new thread

/* edit */
P.S. For background for anyone else who may also read your new thread after you create it, it would also be good if you copy/pasted the info you supplied in your first post as well

Hey Lookingaround,
I googled this problem and found this post. I have the same problems; however I'm on a computer at work and the admin has locked me out of the system registry and the disk manager. We have networked drives mapped and the external hard drive wants to take one of the mapped drive letters. I used the drivecleanup tool and it can’t remove the old usbs. Do you know if there is a way to rest the usbs? The drive at one time mapped ok, but since then I have plugged in a flash drive and my phone which took those drive letters. I would ask my admin to assign a drive letter but this is government work and don’t want them to know. Thank you for your help.

Hey antantaeus75

1) I don't know how one would try to circumvent their sys admin's controls
2) But even if I did know, i still couldn't help you because someone shouldn't be trying to circumvent their system admin's control

Admins are there for a reason. Plus the computer belongs to the employer. Employers limit control/access to admins for a reason. You need to talk to your admin

G;luck

thanks so much...was really helpful...

Yo,
I used drive cleanup, sure cleaned out alot, 71 USB devices, 50 disk devices, 88 storage volumes, 70 keys from registry.
HOWEVER

I try to install a
Weather Direct Light Wireless Device
which talks to a LaCrosse weather station or its sensors...
This USB device is SUPPOSED to self- register and NOT require any driver installation.
Since I have no drivers I tell the wizard OK check this once on the web etc. but it won't find anything, code 28
drivers not installed.


XP SP3

What else can I try?

Did you end up getting this sorted out @fritzo ??

If not try starting your own thread as LookinAround states

Yo, please link through to your original post here too
:wave:

Sadly, no.
Starting new thread.
Thanks

Move the 32 or 64 bit version of DriveCleanup.exe to C:\Windows\System32

I'm trying to fix a problem of not being able to open my flash drives. I received a response saying to go to
a url which tells you how to cleanup and remove old usb storage drives

Part of the directions on that url are to
. Move the 32 or 64 bit version of DriveCleanup.exe to C:\Windows\System32

could someone please give me the actual steps to do this?
Thanks
Joel Margolis

IN windows explorer make sure hidden and system files are visible
you downloaded drivecleanup.zip
unzip the file
it will create two directories, one called Win32, the other X64 each containing a version of drivecleanup.exe.
Depending on what Windows system you are running copy the proper version of drivecleanup.exe to C:\Windows\System32
navigate there and run it.

Move the 32 or 64 bit version of DriveCleanup.exe to C:\Windows\System32

Could you please tell me the EXACT STEPS I have to take to copy the file?

how far did you get? What Windows are you using?
So you downloaded and unzipped the file? You know where it is?
check out
http://pcsupport.about.com/od/windowsxp/ht/copy-file--windows-xp.htm

here's what I mean by the exact steps

The unzip file is on my desktop.What I need are explicit instructions.
I'll give you a phony example: copy file; open word; paste file in word;
open format; open font; click on times new roman; etc.

entiende?

USB Drive Problem Still unsolved

I was able to run the suggested solution given in topic 145884. Unfortunately that solution didn't work for me. I've tried using new as well as used usb's but the problem persists, so I don't think the problem is with the usb but rather with my computer. If anybody has any suggestions, please let me know. Thanks
Joel Margolis

Does this method (clean up of drivers) works for laptops too.. i m using sony vaio e series and when i run this application....
at the end it shows... devices not removed or ... hubs not removed..
please help....

Thanks

This method does work on laptops but it only removes certain types of USB drivers related to USB mass storage devices (such as disks, CDROMS and flash cards). It won't remove hubs for sure and don't know for sure about that other device eiter (but, off hand, would guess probably not). You might try creating a new thread for your problem. And provide more info (like what app? what version of Windows?)

Hi I have a problem with a smarphone (Galaxy S2) it is running a custom ROM however I suppose the Samsung S2 drivers or the Google ones would/should do the trick. The only problem is, it has two types of USB transfer protocols MTP and UMS.

I've had massive issues with plugging it into my laptop, I have gotten the laptop to recognise and successfully install drivers etc a few random times in the past week or so, but then not recognise it after a reboot. The phone charges from the laptop but is not detected as either a mass storage device. As I said, it has worked a couple of times randomly in the past.

Here's the thing, as soon as I plug it into any of my friends laptops it works instantly and windows finds the drivers and everything and it works fine! I have tried everything, from using your script (which actually was the cause of one of the random detections) to updating chipset drivers to cleaning drivers, registry, removing usb host controllers and usb root hubs.

Is there anything at all you can suggest? Thank you! I am on windows 7 64bit hp 6530b

I have a Samsung Galaxy S2 as well!

Two possible things come to mind:

1. Samsung sells USB cables that are for charging only as well as cables that do both data/charge. So make sure you're always testing with a cable capable of data connection

2. Sometimes on my Samsung I have to do the following to get a USB Mass Storage connection (instead of MTP). Home->Settings->Applications->Development and check USB debugging. Don;t know if same might apply for you

Hi, thank you for your speedy reply!

1) Yes, I am using the correct cable, out of the box!

2) Yes I have also heard of this solution, however it does not work for me!

I have tried many of the common fixes for the custom ROM I am currently on (Hydr0g3n ICS ROM) which is an AOKP rom! However, none of them seem to work and also it's strange because it seems to work flawlessly on all of my flatmates (much newer laptops!)

I have a feeling it's got something to do with the drivers/windows install etc. It works perfectly on all of their laptops! Also my brother is on the same ROM and it work perfectly for him at home too! It just seems to be my laptop!!

@FatPhysicsBoy

Don't know if I can help further but if you'd like to discuss your particular problem further please create a new thread in the Other Hardware forum. You can name it something like "Galaxy S2 won't connect USB"