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USB external hard drive problem

By Hodsocks
Jun 19, 2007
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  1. I have a WD passport external drive for backing up the pc.s at work, it works fine on all machines apart from one, this one either doesn't recognise it or recognises it for a few seconds and then disappears of the system.
    ALL computers are running Win XP SP2.
    I uninstalled and reinstalled the USB drivers to no avail, thinking it might be a mobo/usb problem I installed a pci usb2 card, this doesn't recognise it at all, which suprised me as I expected this to have cured the problem.
    I have checked out other threads on here and somesuggestions I will try but has anyone any other suggestions as to what the problem might be?
  2. papsolo

    papsolo Newcomer, in training

    How To Create External Bootable Usb Disk
  3. NetCablesPlus

    NetCablesPlus TechSpot Maniac Posts: 480

    This is a longshot, but are you using a different USB cable on the problem PC and could it be the cause of your problem?
  4. Hodsocks

    Hodsocks TechSpot Guru Topic Starter Posts: 526

    Nope, using the same cable for all 3 machines I'm afraid.
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